Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Gross

Duffield,VA

Summary

Detail-oriented Environmental Services Housekeeper with extensive understanding of sanitation and infection control techniques. Works quickly and effectively with little to no supervision, following established schedules and procedures. Initiates proper cleaning techniques to complete housekeeping tasks within the hospital and rehabilitation department.

Overview

5
5
years of professional experience

Work History

Rehabilitation Technician

ARH
Whitesburg, KY
08.2023 - Current
  • Assisted with patient transfers from bed to wheelchair or other mobility device.
  • Performed cleaning duties for the treatment areas
  • Maintained confidentiality of sensitive patient data in accordance with HIPAA regulations.
  • Observed safety precautions when working around medical equipment or assisting patients with mobility issues.
  • Monitored treatment supply inventory and requisitioned low-stock items to prevent shortages.
  • Performed clerical duties, such as answering phones and ordering supplies.
  • Assisted with administrative tasks, including scheduling appointments and managing patient files.
  • Monitored and assisted both occupational and physical therapists during treatments.
  • Inspected treatment rooms and equipment to verify safety and functionality prior to each appointment.
  • Answered phones, copied documents and updated schedule boards.
  • Prepared treatment area, mobility equipment and ambulatory aids for patient sessions.
  • Trained in emergency procedures and provided first aid when necessary.
  • Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
  • Cleaned therapy equipment following each appointment to achieve sanitary regulations.

Environmental Service Aide

ARH
Whitesburg, KY
06.2021 - 08.2023
  • Maintained a safe working environment by adhering to safety protocols at all times.
  • Dusted furniture, window sills, ledges, wall hangings, and equipment with damp cloths or mops.
  • Stripped beds of sheets and pillowcases
  • Replenished bathroom supplies such as soap, toilet paper and towels.
  • Notified management of any hazardous material spills or releases immediately.
  • Inspected all public areas for potential health hazards such as mold or mildew growth.
  • Worked collaboratively with other departments on projects related to sustainability initiatives.
  • Maintained records of daily tasks completed in accordance with departmental standards.
  • Collected soiled linen from designated areas; transported it to laundry area for cleaning.
  • Emptied trash cans into larger containers located outside of the building.
  • Followed proper chemical handling guidelines while using cleaning agents.
  • Washed walls, windowsills and fixtures with approved cleaning solutions.
  • Reported any damages or repairs needed in assigned work areas.
  • Performed daily inspections of facility grounds to identify environmental issues.
  • Provided assistance with moving furniture when necessary.
  • Swept, mopped, scrubbed and vacuumed floors in order to maintain cleanliness.
  • Cleaned and sanitized patient rooms, bathrooms, hallways, and other areas of the hospital according to established policies and procedures.
  • Ensured that all tools were properly stored after each shift.
  • Transported bio-hazardous waste materials to appropriate disposal sites in accordance with safety regulations.
  • Disinfected bathrooms, corridors and elevators by utilizing proper cleaning and sanitation methods.
  • Checked supply stock and disbursed cleaning items to closets and maintenance rooms for easy access.
  • Vacuumed carpeted areas and mopped solid surfaces using proper flooring disinfectants.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Maintained floors with regular sweeping, mopping and vacuuming.

Crew Member

Wendys Restaurant
Whitesburg, KY
06.2020 - 06.2021
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Maintained an organized work area to ensure efficient operations.
  • Informed customers about daily specials in an engaging manner.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.

Education

High School Diploma -

Letcher County Central High School
Whitesburg, KY
05-2021

Skills

  • Physical therapy
  • Patient relations
  • Equipment maintenance
  • Patient transportation
  • Table sanitizing
  • Linens management
  • Patient safety
  • Healthcare regulations
  • Safe chemical usage
  • Hazardous waste handling
  • Cross-contamination prevention
  • Recyclables management
  • Storage area organization
  • Sanitation procedures
  • Floor maintenance
  • Time management
  • Floor scrubber machines
  • Problem-solving
  • OSHA safety compliance
  • Restroom sanitation

Timeline

Rehabilitation Technician

ARH
08.2023 - Current

Environmental Service Aide

ARH
06.2021 - 08.2023

Crew Member

Wendys Restaurant
06.2020 - 06.2021

High School Diploma -

Letcher County Central High School

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Jordan Gross