Jordan Guay
Waldorf,MD
Summary
Experienced with financial planning, analysis, and budget management. Utilizes analytical skills to develop and implement cost-saving measures. Track record of collaborating with teams to achieve financial goals and streamline processes.
Overview
9
9
years of professional experience
Work History
Human Resources Manager
USAF, Maxwell AFB, Alabama/ Andrews AFB, Maryland
08.2016 - 08.2023
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Budget Analysts
USAF, Pentagon
04.2019 - 12.2022
- Efficiently managed and serviced150+ Air Force fellows' Defense Travel System (DTS) accounts, ensuring accurate and timely processing of travel authorizations and vouchers, optimizing mission readiness and enabling seamless travel for300 personnel
- Individually handled over CRT for 5 million dollar budget.
- Trained on DEAMS/GFEBS accounting system, enhancing financial management capabilities, contributing to accurate tracking of $25 million in Air Force resources, and bolstering mission effectiveness
- Completed the prestigious Air Force War College, acquiring advanced strategic knowledge, fostering leadership skills, and empowering decision-making for300 personnel
- Thoroughly reviewed GTC metrics, conducting extensive research on GTC delinquencies, misuse instances, cardholder applications, and transfer of open/closed accounts to the RA
- Generated a comprehensive report highlighting key findings and recommendations, enabling informed decision-making and enhancing financial accountability across300 personnel
Customer Service Representative/Sales Tech
Aubuchon Hardware
01.2015 - 07.2016
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
No Degree - Child Devolepment
Ashford University
San Diego, CA06-2026
Skills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
- Budget planning
- Report preparation
- Monthly reporting
- Budget forecasting
Timeline
Budget Analysts
USAF, Pentagon
04.2019 - 12.2022
Human Resources Manager
USAF, Maxwell AFB, Alabama/ Andrews AFB, Maryland
08.2016 - 08.2023
Customer Service Representative/Sales Tech
Aubuchon Hardware
01.2015 - 07.2016
No Degree - Child Devolepment
Ashford University
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