Jordan Guay
Plattsburgh
Summary
Dedicated and service-driven PGA Associate currently classified as a B-8 Assistant Golf Professional, supporting daily golf operations at a recognized PGA facility. Experienced in delivering high-quality customer experiences, managing tournaments, and assisting with instruction programs for players of all levels. Skilled in pro shop merchandising, inventory control, and promoting a welcoming club environment. Actively progressing through the PGA PGM Program with a strong commitment to player development and the game of golf.
Overview
10
10
years of professional experience
Work History
Golf Teaching Professional
Bluff Point Golf Resort
11.2024 - Current
- Contributed to facility maintenance by reporting any issues with practice areas, equipment, or course conditions to appropriate personnel as necessary.
- Evaluated student performance regularly with assessments and tracking tools, adjusting instruction methods as needed for optimal results.
- Implemented video analysis tools during lessons for more effective visual feedback, enabling students to better understand their progress.
- Managed scheduling of private lessons using online booking systems to ensure efficient use of time while accommodating client availability preferences.
Assistant Pro/Teaching Professional
Lake Presidential Golf Club
10.2023 - 04.2024
- Supported head professional in daily operations ensuring smooth and efficient facility management.
- Promoted membership programs and events, contributing to increased membership and retention.
- Provided private and group golf instruction to players of all skill level, helping improve performance for all members.
Budget Analysts
USAF
06.2019 - 02.2023
- Efficiently managed and serviced150+ Air Force fellows' Defense Travel System (DTS) accounts, ensuring accurate and timely processing of travel authorizations and vouchers, optimizing mission readiness and enabling seamless travel for300 personnel
- Individually handled over CRT for 5 million dollar budget.
- Trained on DEAMS/GFEBS accounting system, enhancing financial management capabilities, contributing to accurate tracking of $25 million in Air Force resources, and bolstering mission effectiveness
- Completed the prestigious Air Force War College, acquiring advanced strategic knowledge, fostering leadership skills, and empowering decision-making for300 personnel
- Thoroughly reviewed GTC metrics, conducting extensive research on GTC delinquencies, misuse instances, cardholder applications, and transfer of open/closed accounts to the RA
- Generated a comprehensive report highlighting key findings and recommendations, enabling informed decision-making and enhancing financial accountability across300 personnel
Human Resources Manager
USAF
08.2015 - 05.2019
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Education
No Degree - Child Development
Ashford University
San Diego, CA06.2026
Skills
- Budget forecasting
- Team coaching
- Leadership qualities
- Student motivation
- Progress monitoring
Timeline
Golf Teaching Professional
Bluff Point Golf Resort
11.2024 - Current
Assistant Pro/Teaching Professional
Lake Presidential Golf Club
10.2023 - 04.2024
Budget Analysts
USAF
06.2019 - 02.2023
Human Resources Manager
USAF
08.2015 - 05.2019
No Degree - Child Development
Ashford University
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