Jordan Guedry
Houston,USA
Summary
Mental Health Professional and Parole Officer with proven track record in case management and risk assessment. Expertise in developing rehabilitation strategies that promote successful reintegration of parolees. Strong communication and decision-making skills enhance public safety through effective supervision. Recognized for high productivity and efficiency in achieving positive outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Parole Officer
Texas Department of Criminal Justice
Houston, TX
10.2024 - Current
- Supervise individuals released from prison before completing their full sentences.
- Help parolees successfully reintegrate into society by providing guidance, support, and monitoring.
- Act as liaisons between the parole board and parolees.
- Connect parolees to services such as counselors and rehab facilities.
- Monitor parolees' behavior to ensure they fulfill the terms of their parole.
- Assist parolees in finding jobs, housing, therapy, and other support.
Case Manager
The Salvation Army
Houston, TX
02.2022 - 10.2024
- Participant case management outreach and relationship building.
- Develop rapport and communication with both community resources and participants experiencing homelessness.
- Regular coordination with Program Director, Program Manager, and Case Managers, including attending collaborative working group meetings.
- Conduct client-driven housing searches based on the individual clients' needs.
- Accompany clients in housing search and outreach to available housing options when needed.
- Act as client advocate in securing appropriate housing.
- Collect all necessary documentation needed to support assistance.
- Prepare request for financial assistance and submit all required documentation to supervisor for approval.
- Identify housing options for program participants and support each household's housing focused case management plan using motivational interviewing and trauma informed care.
- Extensive record keeping, data entry and documentation in HMIS. (Homeless Management Information System)
- Maintain comprehensive case management files and statistics required by funding sources.
- Keep current with landlord laws, ordinances and regulations that impact housing.
- Attend trainings, workshops, seminars, community events and conferences related to this position.
- Responsible for maintaining confidential, professional boundaries with all clients.
- Work with volunteers, interns, staff and outside agencies to facilitate program activities.
QIDP
Premieant, Inc.
Austin, TX
05.2021 - 09.2021
- Scheduling staff, reviewing time sheets and ensuring budgeted hours are maintained.
- Must be able to decide, direct and implement appropriate relief in emergency situations.
- Training, supervision, and discipline of staff.
- Quality enhancement monitoring.
- Coordination, implementation, monitoring and reporting outcomes of program plans for individuals served.
- Oversight and coordination of individual services.
- Maintaining home/van cleanliness and condition.
- Work within the projected facility budget by managing costs of purchases, food, activities and community integration and remain within the budgeted hours for staff schedules.
- Ensure participation of community integration by individuals.
- You must be available for evening and weekend phone call and situation management.
- In an emergency, you could be required to report to location for assistance.
QIDP/Case Manager
ResCare Community Living
Austin, TX
08.2020 - 05.2021
- Ensures consumer and guardian participation in development of service plan and personal futures plan.
- Coordinates development of each person(s) served personal futures plan and coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such.
- Schedules and chairs screening for program vacancies and develops waiting list for potential consumer vacancies.
- Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements and implements/coordinates any necessary plans of correction from a regulatory body.
- Monitors all incident reports to ensure patterns of incidents are addressed. Shares all incident reports with appropriate external agencies (area programs, social services, etc.) when necessary and appropriate. Incidents of consumer abuse, neglect or mistreatment are investigated in a timely and thorough manner. Plan of Correction is initiated to prevent recurrences.
- Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff. Ensures all written training programs are implemented and revised as needed. Documents consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriately.
- Maintains fiscal spending within limits of approved budget, e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc.
- Monitors worker's compensation and unemployment claims for assigned service site(s). Is proactive in efforts to reduce claims and minimize risk/exposure of agency in these areas.
Case Manager
D&S Community Services
Austin, TX
10.2019 - 06.2020
- Assess the needs of the person receiving services through completion of periodic assessments & documentation, such as the following:
- MRRC
- Implementation Plan
- Bi-monthly IP review
- Complete needed IPC revisions
- Restraint Risk Assessment
- Money Management Assessment
- Onsite Inspection
- Individual Emergency Evacuation Plan
- Financial/Room & Board Disclosure
- Suicide Assessment.
- Oversee delivery of all HCS program services in adherence with regulatory principles, and state and federal laws (including HIPAA Privacy Laws) concerning confidentiality. Monitor to ensure all medical services are provided in accordance with the consumer's plan of care.
- Conduct routine home inspections (group home and SHL) to report any concerns including those related to health and safety as well compliance with HHSC principles.
- Works closely with the Home Managers, including oversight of service logs and corresponding documentation to ensure accuracy.
- Identify Abuse/Neglect/Exploitation and follow proper procedures for reporting.
- Monitor behavior plans for effectiveness & review annually.
- Maintain ongoing communication with local, state and federal entities, including but not limited to the Local Authority, guardians, Lars, family members, and a wide variety of professionals in the community.
- Cooperate and assist, as needed, with consumer legal status assessments including guardianship and advocacy needs.
- Monitor trust-fund requests and receipts.
- Update and monitor consumer information (Back Office Web).
- Review and follow-up on incident reports.
- Respond to emergency situations involving consumers' on assigned caseload.
Service Coordinator
The Harris Center
Houston, TX
11.2017 - 09.2019
- Conducted comprehensive assessments to evaluate clients’ needs, strengths, and goals.
- Developed and managed individualized service plans in collaboration with clients and providers.
- Ensured client welfare through quarterly check-ins and continuous support.
- Maintained accurate records and updated consumer files according to agency guidelines.
- Served as liaison among clients, authorized representatives, and service providers.
- Upheld safety standards while completing mandatory training requirements.
Cvs specialist
Department Of Family And Protective Services
Conroe, TX
06.2016 - 01.2017
- Investigate child abuse or neglect cases and take authorized protective action when necessary.
- Advocate for clients or patients to resolve crises.
- Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.
- Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
- Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.
- Maintain case history records and prepare reports.
- Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
- Recommend temporary foster care and advise foster or adoptive parents.
- Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
- Place children in foster or adoptive homes, institutions, or medical treatment centers.
- Evaluate personal characteristics and home conditions of foster home or adoption applicants.
- Determine clients' eligibility for financial assistance.
Court Appointed Advocate
Child Advocates Inc
Houston, TX
02.2015 - 11.2015
- Investigate child abuse or neglect cases and take authorized protective action when necessary.
- Advocate for clients or patients to resolve crises.
- Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.
- Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
- Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.
- Maintain case history records and prepare reports.
- Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
- Recommend temporary foster care and advise foster or adoptive parents.
- Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
- Place children in foster or adoptive homes, institutions, or medical treatment centers.
- Evaluate personal characteristics and home conditions of foster home or adoption applicants.
- Determine clients' eligibility for financial assistance.
Juvenile Supervision Officer
Harris County Juvenile Probation
Katy, TX
06.2015 - 09.2015
- Assisted in restraining violent and unruly inmates.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Implemented defensive tactics and physical restraints to maintain the safety and security of personnel and the general public.
- Continually monitored dormitories for inappropriate activity.
- Supervised the meal distribution and observed inmates during meals.
- Counseled juveniles on day-to-day reality oriented problems.
- Wrote daily reports that included recommendations for further treatment strategies and diagnostic efforts.
- Supervised inmates during meals, visits, recreation, telephone calls and showertime.
- Signed in all visitors and completed appropriate visitation log forms.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Maintained communications with all other areas of the facility at all times.
- Maintained daily logs of shift activity.
- Supervised the activities of adolescents in a residential setting.
- Maintained appropriate control, security and well-being of youth at all times.
- Maintained correct physical head count at all times.
- Attended regular trainings and maintained appropriate certifications.
Flow Team Member
Target
Cypress, TX
10.2014 - 02.2015
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
- Stamp, attach, or change price tags on merchandise, referring to price list.
- Receive, open, unpack and issue sales floor merchandise.
- Clean display cases, shelves, and aisles.
Volunteer
Saafe House
Huntsville, TX
01.2013 - 12.2013
- Detected developmental and/or emotional problems in children and informed to their parents' or guardians'.
- Arranged and took part in games and educational activities.
- Ensured toys and materials order.
- Encouraged children understanding of others and positive self-concepts to contribute to their emotional and social growth.
- Ensured an educational, concerning and secure environment for the children at the daycare center.
Education
Master's degree - Forensic Psychology
Walden University
08.2024
BA - Victim Studies
Sam Houston State University
Huntsville, TX01.2013
Skills
- Microsoft Office Suite
- Customer service
- Adobe Creative Suite
- Program management
- Developmental disabilities expertise
- Case management
- Medical record handling
- Crisis management
- Photography skills
- Conflict resolution
- Social work practice
- Social services knowledge
- HIPAA compliance
- Child protective services expertise
- Medicaid administration
- Supervisory experience
- Project management skills
- Driving proficiency
- Intake assessment experience
- Crisis intervention strategies
- PTSD care techniques
- Special needs support
- Analytical skills
- Photoshop proficiency
- Psychotherapy techniques
- Motivational interviewing skills
- Mentoring abilities
- Communication proficiency
- Pet care services
Certification
- QMHP Certification
- First Aid Certification
- QIDP Certification
- Driver's License
- CPR, 08/01/20 to 08/01/22
Awards
Outstanding Leadership in Criminal Justice, 08/01/13
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
References
References available upon request.
Timeline
Parole Officer
Texas Department of Criminal Justice
10.2024 - Current
Case Manager
The Salvation Army
02.2022 - 10.2024
QIDP
Premieant, Inc.
05.2021 - 09.2021
QIDP/Case Manager
ResCare Community Living
08.2020 - 05.2021
Case Manager
D&S Community Services
10.2019 - 06.2020
Service Coordinator
The Harris Center
11.2017 - 09.2019
Cvs specialist
Department Of Family And Protective Services
06.2016 - 01.2017
Juvenile Supervision Officer
Harris County Juvenile Probation
06.2015 - 09.2015
Court Appointed Advocate
Child Advocates Inc
02.2015 - 11.2015
Flow Team Member
Target
10.2014 - 02.2015
Volunteer
Saafe House
01.2013 - 12.2013
Master's degree - Forensic Psychology
Walden University
BA - Victim Studies
Sam Houston State University