Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jordan Hall

Bakersfield,CA

Summary

Reliable and upbeat Brand Representative, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.


*Authorized to work in the US for any employer

Overview

14
14
years of professional experience

Work History

Brand Representative Merchandiser

Third Channel Addidas
10.2023 - Current
  • Organize and stock merchandise to keep necessary levels for sales demand.
  • Show understanding of customer's personal style and preferences when offering product advice.
  • Communicate product information with confidence and educated consumers about company.
  • Design, fill, and arrange eye-catching product floorsets to increase sales.
  • Place new and existing brand products in competitive retail locations.
  • Maintain clean, organized and professional work environment.
  • Maintain knowledge of current promotions and product features.
  • Develop creative displays and signage to draw customers to products.
  • Monitor customer preferences to determine focus of sales efforts.

Freelance Graphic Designer

Entrepreneurship
08.2022 - Current
  • Create broad range of work using various design techniques.
  • Meet with customers to present mockups and collect information for adjustments.
  • Design website layouts, templates, and unique branded looks.
  • Appy knowledge of production to create high-quality images.
  • Edit and enhanced existing artwork and graphics.
  • Develop graphics and visual content for social media campaigns.
  • Use interactive design elements to create more engaging user experience.
  • Create motion graphics and video content for websites and applications.
  • Apply animation techniques to create dynamic visual elements.
  • Use cutting-edge technologies to create immersive experiences.
  • Collaborate with other designers to create visually appealing graphics for range of print and digital media.

Assistant Manager - Training and Development

Burger Factory
01.2022 - 08.2022
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Monitored food inventory and supplies to prevent waste.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Controlled food costs and managed inventory.

Lead Line Cook

Chillis
10.2020 - 04.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Followed company recipes and production standards to satisfy customers.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Suggested actionable improvements to streamline training procedures.

Prep Line Cook

BJ's Restaurant & Brewhouse
12.2019 - 05.2020
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Controlled food cost and waste by selecting and using correct ingredients and amounts.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Bartender Trainer

Johnny Carinos Country Italian
08.2018 - 11.2019
  • Met training needs with well-organized, factual programs based on contemporary requirements.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Cook

IHOP
05.2018 - 08.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Developed relationships with local suppliers to obtain freshest ingredients available.
  • Monitored food quality and presentation to maintain high standards.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Cashier Floor Supervisor

SUBWAY®Restaurants
04.2018 - 07.2018
  • Built positive relationships with customers to increase repeat business.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Mentored new sales associates to contribute to store's positive culture.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

Assistant Manager

Zumiez Retail
10.2016 - 04.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Key-Holder - Responsible for proper opening and closing store daily.
  • Documented register counts and deposits.

Food Preparation Worker

Panda Express Restaurant
04.2015 - 08.2015
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Lead Server

IHOP
10.2014 - 04.2015
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Inspected dishes and utensils for cleanliness.

Food Prep Cook

SUBWAY®Restaurants
02.2014 - 08.2014
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
  • Stocked ingredients, tracked expenses and maintained foodservice equipment in proper operating condition.
  • Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Maintained food safety and sanitation standards.
  • Prepared and served various food items in fast-paced environment.

Conveyor Belt Operator

Flowers Bakery
04.2013 - 07.2013
  • Read work orders to determine setup specifications.
  • Removed finished products from machines, stacked, boxed and forwarded through production line.
  • Observed machine operation and made adjustments during production run while operating two or more machines.
  • Set up and operated machinery for binding and related finish operations to meet quantity and quality standards.
  • Troubleshot equipment, solved problems and enhanced production process to meet production goals.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Cashier

Fuzzy's Taco Shop
08.2012 - 11.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cook

Little Caesars
08.2011 - 03.2012
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained food safety and sanitation standards.

Sales Associate

Zumiez
11.2009 - 03.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Art Illustration And Animation

North Lake Community Colleage
Coppell, TX
01.2011

High School Diploma -

Flower Mound High School
Flower Mound, TX
08.2010

Skills

  • Customer Interaction
  • Strong Communication and Interpersonal Skills
  • Merchandise Recommendations
  • Merchandising and Display
  • Merchandise Receiving and Handling
  • Excellent Written and Verbal Communication
  • Register Opening and Closing
  • Store Policies and Procedures
  • Exceeding Customer Expectations
  • Special Orders
  • Folding Clothing
  • Providing Feedback
  • Consultative Sales Approach

Accomplishments

    Awarded “Employee of the Period" for seven consecutive months. Zumiez Employee of the Period is awarded by the individual's sales performance and statistical commissions are ranked against the sales cycle. Performance is based from three categories:

    1. Units per transaction

    2. Dollar per transaction

    3. Average sale amount

Timeline

Brand Representative Merchandiser

Third Channel Addidas
10.2023 - Current

Freelance Graphic Designer

Entrepreneurship
08.2022 - Current

Assistant Manager - Training and Development

Burger Factory
01.2022 - 08.2022

Lead Line Cook

Chillis
10.2020 - 04.2021

Prep Line Cook

BJ's Restaurant & Brewhouse
12.2019 - 05.2020

Bartender Trainer

Johnny Carinos Country Italian
08.2018 - 11.2019

Cook

IHOP
05.2018 - 08.2018

Cashier Floor Supervisor

SUBWAY®Restaurants
04.2018 - 07.2018

Assistant Manager

Zumiez Retail
10.2016 - 04.2018

Food Preparation Worker

Panda Express Restaurant
04.2015 - 08.2015

Lead Server

IHOP
10.2014 - 04.2015

Food Prep Cook

SUBWAY®Restaurants
02.2014 - 08.2014

Conveyor Belt Operator

Flowers Bakery
04.2013 - 07.2013

Cashier

Fuzzy's Taco Shop
08.2012 - 11.2012

Cook

Little Caesars
08.2011 - 03.2012

Sales Associate

Zumiez
11.2009 - 03.2012

Art Illustration And Animation

North Lake Community Colleage

High School Diploma -

Flower Mound High School

Similar Profiles

CREATE PROFILE
Jordan Hall