Jordan Hamilton
North Little Rock,United States
Summary
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical settings. Responsible team player always willing to assume additional responsibility to ease family burden. Experienced nursing support professional providing quality care to patients. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
3
3
years of professional experience
Work History
Dialysis Technician/Patient Care Technician
DaVita Dialysis Corporation
North Little Rock, AR
03.2024 - Current
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
Patient Care Technician
UAMS Medical Center
Little Rock, AR
03.2023 - 02.2024
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Collected and transported specimens to prepare for lab testing.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Upheld infection control and prevention policies across different patient-facing areas.
- Delivered high-quality care to kidney and liver transplant patients in hospital facility.
Receptionist
Sport Clips
North Little Rock, AR
01.2023 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled assignments independently with good judgement and critical thinking skills.
Crew Member
Arby's
Conway, AR
04.2022 - 01.2023
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
No Degree - Pre Nursing
Pulaski Technical College
North Little Rock, AR05.2024
Skills
- Mobility Assistance
- Calm Under Stress
- Intercultural Competence
- Feeding Assistance
- Blood Glucose Monitoring
- Phlebotomy Training
- Infection Control Standards
- Nursing Staff Support
- EMR Updating
- Activities of Daily Living (ADL) Support
- Medical Terminology
- BLS Certification
Timeline
Dialysis Technician/Patient Care Technician
DaVita Dialysis Corporation
03.2024 - Current
Patient Care Technician
UAMS Medical Center
03.2023 - 02.2024
Receptionist
Sport Clips
01.2023 - 03.2023
Crew Member
Arby's
04.2022 - 01.2023
No Degree - Pre Nursing
Pulaski Technical College