Jordan Hammons
Summary
- Commissioned Notary Public
- Years of thorough and tireless customer service experience (in person, on the phone, and online)
- Adept data entry, filing, and analysis skills
- Proficient in Microsoft Word, Excel, PowerPoint, and Google applications
- Ability to take on projects in addition to regular day to day tasks with excellent attention to detail
- Ability to work in a team environment while displaying extraordinary communication skills
- Relentless desire to improve relationship between company and client.
- Maintains a cleanly work environment
- Experience with office technology/machines and capability to master use of machines and applications quickly
Overview
8
8
years of professional experience
Work History
Notary Public
Secretary of State Office
11.2023 - Current
- Market services electronically (created website, made business cards,listed services on google, created social media pages for services)
- Check documents for completeness
- Verify identity of signer
- Complete notarization and create certificate
- Record notarization in journal
Registration Specialist
Arizona Urology Specialists
12.2022 - 05.2023
- Joyfully welcomed, checked-in, and catered to patients
- Avidly ensured protection of all patients' HIPPA information
- Operated various computer systems including Phressia, PM, and EHR, often at the same time
- Scheduled future and recurring appointments for patients
- Accepted, sorted, and stored incoming packages regularly
- Prepared daily patient charts for doctors and nurses
- Streamlined processes in each of the three facilities to ensure efficiency
- Traveled from location to location based on daily facility needs
- Trained 2 Registration Specialists
- Received letter of recommendation
Receptionist and Scheduling Assistant
The Wellness Center
09.2021 - 04.2022
- Navigated EHR system (Raintree) with skill - creating and updating accounts and appointments with current client information
- Maintained clients' trust by diligently preventing, correcting, and looking out for HIPPA violations at the front desk
- Spearheaded multiple projects resulting in accurate, current insurance information and a higher volume of clientele
- First point of contact to assist Scheduling Manager, Biller, and Holistic Manager in resolving issues
- Received more tasks/responsibilities by eagerly asking for them
- Ensured therapists constantly had up-to-date information on clients' account status and other necessary information
- Updated filing system and completed filing tasks
- Trained 2 receptionists
- Received letter of recommendation
- Assigned head of Plan of Care Project and Potential Client Project
Receptionist
Poolwerx
02.2021 - 08.2021
- Prepared average of 15-18 quotes for services and products daily
- Exponentially strengthened company's relationships with customers through tactful phone and email assistance
- Handled an increasingly high volume of customer inquiries per day via phone and email
- Efficiently completed data entry and filing tasks
- Expertly operated computer, copier/fax machine, and required computer applications such as Evosus, Podium, Clarity, Word, and Google
- Managed pool technicians and area cleaners
- Worked closely with department managers and other Poolwerx stores to troubleshoot issues as they arose
- Trained 1 receptionist
- Received letter of recommendation
- Won best customer service contest by receiving the most customer compliments
Guest Service Associate
Target
09.2020 - 12.2020
- Played large part in helping store achieve lowest drive-up assistance times in its history
- Promoted to guest service associate three days after being hired as a cashier due to customer service skills paired with a tireless work ethic
Night Time Stocker
99 Cent Store
03.2020 - 09.2020
Server
L&L Hawaiian Barbecue
02.2020 - 09.2020
Food and Service Champion
Taco Bell
03.2019 - 01.2020
- Received special recognition from both The Regional and Store General Manager for outstanding customer service
Head Hostess and Busser
The Willow Steakhouse
03.2017 - 08.2018
Teller
MOCSE Credit Union
06.2017 - 06.2018
Education
High School Diploma -
Sonora High School
Sonora, CACertificate - Legal Research
Penn Foster
Scranton, PACareer Diploma - Legal Secretary
Penn Foster
Scranton, PAAssociate of Applied Science - General Administration of Justice AA
Palomar College
San Marcos, CA05-2026
Skills
- Project management
- Extreme attention to detail
- MS Word, Excel and Google application proficient
- 89 WPM typing speed
- Quick mastery of new skills
- Excellent customer service and relations
- Embraces teamwork
- Complaint handling
- Payment processing
- Ability to multitask
Past Experience
- Guest Service Associate, Target, 09/01/20, 12/31/20, Played large part in helping store achieve lowest drive-up assistance times in its history., Promoted to guest service associate three days after being hired as a cashier due to customer service skills paired with a tireless work ethic.
- Server, L&L Hawaiian Barbecue, 02/01/20, 09/30/20
- Food and Service Champion, Taco Bell, 03/01/19, 01/31/20, Received special recognition from both The Regional and Store General Manager for outstanding customer service.
- Teller, MOCSE Credit Union, 06/01/17, 06/30/18
- Head Hostess and Busser, The Willow Steakhouse, 03/01/17, 08/31/18
Timeline
Notary Public
Secretary of State Office
11.2023 - Current
Registration Specialist
Arizona Urology Specialists
12.2022 - 05.2023
Receptionist and Scheduling Assistant
The Wellness Center
09.2021 - 04.2022
Receptionist
Poolwerx
02.2021 - 08.2021
Guest Service Associate
Target
09.2020 - 12.2020
Night Time Stocker
99 Cent Store
03.2020 - 09.2020
Server
L&L Hawaiian Barbecue
02.2020 - 09.2020
Food and Service Champion
Taco Bell
03.2019 - 01.2020
Teller
MOCSE Credit Union
06.2017 - 06.2018
Head Hostess and Busser
The Willow Steakhouse
03.2017 - 08.2018
Certificate - Legal Research
Penn Foster
High School Diploma -
Sonora High School
Career Diploma - Legal Secretary
Penn Foster
Associate of Applied Science - General Administration of Justice AA
Palomar College
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