JORDAN HANKEL
Waupaca,Wisconsin
Summary
Certified Psychiatric Technician with over 5 years of experience in corrections and mental health treatment industry. Offering excellent counseling, rapport-building and communication skills with residients and PIOC from diverse backgrounds. Known for having a positive attitude and consistently exceeding performance standards.
Overview
17
17
years of professional experience
Work History
Psychiatric Care Technician Advanced
Wisconsin Resource Center
08.2021 - Current
- Maintained security and care on a shift for male or female residents at the Wisconsin Resource Center
- Direct the movement, work and leisure activities of residents
- Transport residents to and from the correctional treatment facility
- Interpret and enforce institution rules of conduct
- Restore order during disturbances and emergencies
- Observe and report on behavior of residents
- Inspect and patrol living quarters and other facility buildings, grounds, and equipment to maintain security
- Search residents and quarters for contraband, maintain records and files
Correctional Officer
WISCONSIN DEPARTMENT OF CORRECTIONS/DAI
03.2020 - 08.2021
- Provided security to the institution while ensuring a safe and secure environment for the PIOC’s within the institution
- Efficiently conducting security rounds and well-being checks repeatedly throughout the shift
- Conducting searches of PIOC’s and their personal quarters, as well as their property, and shared living area for contraband
- Oversee facility movement between work assignments and recreational activities, and transport PIOC’s between institutions and medical facilities
- Observe and report PIOC’s behavior, while maintaining order by enforcing and interpreting DAI policies and rules
- Respond to emergencies and disturbances, together with the restoration of order following a disturbance while filing and submitting accurate records, written reports and daily logs
Cupola Operator/Refractory
WAUPACA FOUNDRY
01.2017 - 01.2020
- Precisely maintained the quality and tensile strength of iron within the chemistry specification provided
- Systematically collecting samples to verify quality and pourability of different types of iron
- Conducted general maintenance and repair of machinery, as well as tools and equipment
- Managed and practiced good housekeeping techniques to maintain and repair equipment used in the melting and pouring process of iron
Incoming Quality Insurance
STURM FOODS
01.2016 - 01.2017
- Thoroughly and accurately check all incoming ingredients for proper labeling, quality, and flavor
- Perform testing on all incoming ingredients, as well methodically audit production lines for quality and proper procedural practices, safety, and cleanliness
- Maintain accurate logs and documentation of sampling and testing
- Verify flavor consistencies of finished product run on the production lines
- Inspected packaging for proper labeling and coding
- Was competent and versatile in working between all quality labs within the company
Blender
STURM FOODS
01.2008 - 01.2016
- Loaded and unloaded semi-trailers with ingredients for the production and finished product to be shipped
- Managed warehouse inventory levels and shuttled both raw and finished product
- Using safe and sterile practices between production bays, staging areas, and the warehouse
- Prepare and stage ingredients following work orders and procedural sheets
- Producing quality finished product safely following all written procedure
- Used SAP to keep accurate record of all finished product and raw ingredients between work orders and the warehouse
- Produced shipping labels for proper labeling of finished products for shipping
Education
No Degree - Criminal Justice, Psychology
Olivet Nazarene University
Bourbonnais, IL06-2008
High School Diploma -
Portage High School
Portage, Indiana06-2006
Skills
- Verbal Judo
- Proficient in Heavy Machinery Operation
- Certified Cupola Operator
- HACCP Certified
- Experienced in SAP Systems
- Qualified in Firearms Handling
- First Aid and CPR Certification
- POSC Certification Holder
- Group safety management
- Qualified Correctional Officer
- Psychiatric Care Technician Advanced Certified
- Staff Representative
- Basic ERU
- STG Team Contributor
- De-escalation techniques
- Therapeutic communication
- Mental health support
- Behavioral management
- Crisis Intervention Expertise
- Treatment management
- Behavior monitoring
- Interdisciplinary Team Collaboration
- Building Patient Rapport
- Incident Documentation
- Clinical documentation
- Recreational activity supervision
- Emergency response
Timeline
Psychiatric Care Technician Advanced
Wisconsin Resource Center
08.2021 - Current
Correctional Officer
WISCONSIN DEPARTMENT OF CORRECTIONS/DAI
03.2020 - 08.2021
Cupola Operator/Refractory
WAUPACA FOUNDRY
01.2017 - 01.2020
Incoming Quality Insurance
STURM FOODS
01.2016 - 01.2017
Blender
STURM FOODS
01.2008 - 01.2016
No Degree - Criminal Justice, Psychology
Olivet Nazarene University
High School Diploma -
Portage High School
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