Summary
Overview
Work Preference
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Jordan Harbison

Business Analyst
Durham,NC
Jordan Harbison

Summary

Results-driven professional skilled in fostering collaborative environments and driving team success. Renowned for a strong work ethic and effective communication abilities, consistently contributing to organizational objectives. Eager to leverage adaptability and quick learning in a dynamic team setting.

Overview

7
years of professional experience
1
Certification
5
years of post-secondary education

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureTeam Building / Company RetreatsCareer advancementWork-life balance

Work History

SBM Life Science
Cary, NC

Business Operations Center Analyst/Assistant
02.2025 - 05.2025

Job overview

  • Managed weekly coordination of Field Sales Team.
  • Compiled essential data into reports for effective sales management.
  • Maintain data integrity on multiple sales platforms.
  • Monitored operations and reviewed records and metrics to understand company performance.

Walgreens
Garner, NC

Shift Lead Manager
08.2024 - 12.2024

Job overview

  • Supervised store activities to optimize resource use.
  • Supported financial reporting by keeping records detailed and updated.
  • Oversaw inventory levels, ensuring optimized stock levels.
  • Executed product returns, finalized order cancellations, and processed customer refunds.
  • Ensured swift and effective problem-solving for both internal and external clients.

Durham County Sheriff's Office
Durham, NC

Detention Officer
01.2024 - 08.2024

Job overview

  • Oversaw nightly operations, supervising inmate work details and meal distribution.
  • Engaged with diverse teams to pinpoint crucial operational queries and goals.
  • Improve facility functionality and safety by thoroughly inspecting cells, common areas, and property for contraband or damage.

Walgreens
Garner, NC

Shift Lead Manager
08.2022 - 02.2024

Job overview

  • Created and maintained financial records, including profit-and-loss statements, balance sheets, and cash flow statements.
  • Successfully managed store operations, ensuring effective utilization of resources and maximizing profitability.
  • Maintained precise and current documentation for financial audits, ensuring regulatory compliance.
  • Managed inventory effectively to maintain optimal stock levels and decrease costs.
  • Managed product returns efficiently and processed customer refunds promptly.
  • Addressed and remedied client queries efficiently, ensuring exceptional service standards.

Boone Rent-all & Parties Too
Boone, North Carolina

Crew Member
05.2022 - 08.2022

Job overview

  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Michaels Arts and Crafts
Boone, North Carolina

Replenishment Team Member
10.2021 - 05.2022

Job overview

  • Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
  • Performed section resets to match new planograms.
  • Cleaned and organized sales and stock areas.

Belk
Durham, North Carolina

Flex Associate
05.2021 - 08.2021

Job overview

  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Michaels Arts and Crafts
Durham, North Carolina

Replenishment Team Member
11.2020 - 01.2021

Job overview

  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Put away received merchandise in designated location.
  • Greeted customers and directed to requested products.

Michaels Arts and Crafts
Durham, North Carolina

Replenishment Team Member
10.2018 - 08.2019

Job overview

  • Updated merchandise pricing to match new values and special promotional rates.
  • Performed section resets to match new planograms.
  • Recorded daily activities for inventory control.

Education

Appalachian State University
Boone, NC

Bachelor's Degree from Economics
08.2019 - 05.2022

University Overview

  • Research Project: Blacks Versus Mass Incarceration, [Examined the economic effects mass incarceration has on the black community
  • National Association for Business Economics (Club Member Spring 2020)

Louisburg College
Louisburg, NC

Associate Degree from Business
08.2014 - 08.2016

University Overview

  • Dean's List (Spring Semester 2015)
  • Pie Beta Lambda (Vice President) 2014-2016

Skills

  • Data Analytics
  • People Management
  • Stata
  • Behavioral Observation
  • Intellectus-Statistics Software
  • Excel (Pivot tables, VLOOKUP)
  • Repsly
  • Krunchbox

Certification

NC Life & Health Insurance

Timeline

Business Operations Center Analyst/Assistant
SBM Life Science
02.2025 - 05.2025
Shift Lead Manager
Walgreens
08.2024 - 12.2024
Detention Officer
Durham County Sheriff's Office
01.2024 - 08.2024
Shift Lead Manager
Walgreens
08.2022 - 02.2024
Crew Member
Boone Rent-all & Parties Too
05.2022 - 08.2022
Replenishment Team Member
Michaels Arts and Crafts
10.2021 - 05.2022
Flex Associate
Belk
05.2021 - 08.2021
Replenishment Team Member
Michaels Arts and Crafts
11.2020 - 01.2021
Appalachian State University
Bachelor's Degree from Economics
08.2019 - 05.2022
Replenishment Team Member
Michaels Arts and Crafts
10.2018 - 08.2019
Louisburg College
Associate Degree from Business
08.2014 - 08.2016