Jordan Hardy
Richmond,VA
Summary
Forward-thinking Diversity, Equity and Inclusion Specialist bringing five years of expertise in specialized training and content for organizations. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Known for goal-oriented mindset, intuition and adapting skills for strategized solutions.
Overview
12
12
years of professional experience
Work History
Diversity , Equity and Inclusion Specialist
Henrico County Human Resources
11.2022 - Current
- Evaluated organizational needs for cultural competence, developing customized strategies to address identified gaps.
- Enabled open dialogue on sensitive topics through facilitated discussions, fostering empathy among colleagues from different backgrounds.
- Created educational materials (i.e. online training modules, workshops, videos, articles, informational handouts) covering a range of diversity, equity and inclusion topics, ensuring accessible learning resources for all employees.
- Established a more inclusive workplace environment by conducting regular employee training and workshops on cultural sensitivity, cross-cultural communication, bridging generational differences, inclusive leadership and unconscious bias.
- Served as an internal consultant on issues related to equity, providing guidance on best practices for promoting an inclusive work environment.
- Provided perspective, insights and knowledge to stakeholders across organization as inclusion and diversity subject matter expert.
Training and Development Specialist
Henrico County Human Resources
10.2018 - 10.2022
- Developed customized e-learning modules for improved knowledge retention and on-the-job application.
- Evaluated training effectiveness through feedback analysis, resulting in ongoing program improvements.
- Partnered with subject matter experts to ensure accuracy and relevance of training content across various industries.
- Managed multiple projects simultaneously while maintaining strict deadlines and adhering to budget constraints.
- Increased brand visibility by creating compelling content and oversaw targeted distribution through use of SharePoint hub sites and a YouTube channel.
- Trained team members on best practices in digital media management, enhancing overall department performance.
- Maintained continuous knowledge of current and newly developed industry technology, including videography and podcasting best practices to offer proactive suggestions to improve content and strategies.
FID Processor
Walmart Distribution
01.2016 - 09.2018
- Enhanced efficiency by streamlining product processing tasks and workflows.
- Demonstrated adaptability when faced with changing priorities or processes, adjusting quickly to maintain productivity levels consistently high.
- Contributed positively to the overall team dynamic by offering assistance when needed and proactively seeking feedback for continuous improvement opportunities.
- Reduced errors in financial transactions by diligently verifying the accuracy of each entry.
- Improved customer satisfaction with timely and accurate processing of financial instrument dealings.
- Maintained a high level of compliance, adhering to all regulatory requirements during daily operations.
Shift Lead Supervisor
Walgreens Co
07.2012 - 12.2015
- Improved team efficiency by implementing effective scheduling and task delegation.
- Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
- Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
- Streamlined operational processes for increased productivity and reduced labor costs.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Assisted in the development of sales strategies, leading to increased revenue generation for the business.
Editorial Intern
Virginia Living Magazine
01.2014 - 09.2014
- Enhanced editorial content by proofreading and editing articles for grammar, style, and clarity.
- Supported the editorial team with research, fact-checking, and content organization for optimized reader engagement.
- Assisted with the planning and execution of editorial calendars to ensure timely publication of materials and maintain consistency across platforms.
- Collaborated with fellow interns on special projects, resulting in improved workflow efficiency and increased knowledge sharing.
- Managed deadlines effectively while simultaneously working on multiple assignments to ensure consistent progress in all tasks.
- Developed strong writing skills by consistently meeting high standards set forth by editors and senior staff members.
- Participated in weekly meetings with editorial staff to discuss current events, story ideas, and upcoming deadlines.
- Received constructive feedback from editors on written work; incorporated suggestions into future assignments to continually refine writing abilities.
Education
Bachelor of Arts - English
University of Virginia
Charlottesville, VASkills
- Media Strategy Development
- Video Production
- Content Creation
- Sound Editing
- Photography
- Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator, Lightroom)
- G Suite
- Microsoft 365
- Cross-Cultural Collaboration
- Strategic Planning
- Organizational Development
- Project Management
- Instructional Design
- Customized Training
- Training Facilitation
- Program Development
Accomplishments
- Facilitator, Senior Executive Institute - University of Virginia - 2022-2023
- Facilitator, Virginia Fire Equity and Diversity Conference - 2023
- Henrico County (VA) Emerging Leaders Program
Affiliations
- Videography
- Photography
- Creative Writing
- Reading
Timeline
Diversity , Equity and Inclusion Specialist
Henrico County Human Resources
11.2022 - Current
Training and Development Specialist
Henrico County Human Resources
10.2018 - 10.2022
FID Processor
Walmart Distribution
01.2016 - 09.2018
Editorial Intern
Virginia Living Magazine
01.2014 - 09.2014
Shift Lead Supervisor
Walgreens Co
07.2012 - 12.2015
Bachelor of Arts - English
University of Virginia
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