Jordan Hardy
Longview,Texas
Summary
Adaptable professional with 10 years of experience in sales and customer service. Have proven knowledge of customer communications, customer needs assessment, sales and marketing, experience in setting goals and developing strategies to achieve them all, while demonstrating the utmost highest customer service level at all times. Aiming to leverage my skills to become a successful team member within the company and excited to learn additional ways to expand my skill set within the needed market.
Overview
12
12
years of professional experience
Work History
Photographer- Owner
Southern Roots Photography
Longview, Texas
08.2014 - Current
- Researched and studied the current Photography companies and competition in terrain, and developed strategic business plan to launch business with similar offerings and also add new, exciting and innovative photography sessions that were not currently offered in the area
- Determined yearly project goals for building and expanding the business
- Set a detailed budget and focused on quarterly business reviews to ensure the business was on track to reach the profitability goal set for a specific time period
- Developed and responsible for all sales & advertising via social media and local advertising
- Attended vendor shows to showcase business and build clientele, as well as bookings for future sessions
- Built a large networking group through social media with local businesses that helped to highlight the photography business and in turn also highlighted their offerings
- Developed specific photography packages to attract all ages and built them around seasons and holidays throughout the year
- Coordinated and scheduled one on one consultations with clients to review and discuss their vision for the photography session or event (example Wedding)
- Developed website and online photos for clients to review
- Built a returning client base of over 3,600. Majority of clients would book several sessions throughout the year and also scheduled for any new pop up sessions that were new to the business
- Responsible for all editing of photos. Very detailed and diligent to ensure a quick turnaround time to deliver the final photo package to the client and always sought 100% customer satisfaction
- Designed, planned and implemented all set designs for each session or event
- Performed and responsible for all general office duties, and sourcing of all needed supplies and set designs
Outside Sales Representative
Sysco
Longview, Texas
06.2021 - 01.2022
- Worked with potential customers to understand their needs and match them with potential product offerings
- Cooperated with marketing and developmental teams to identify the best products to support accounts
- Conducted market research and analysis to effectively help clients generate additional sales
- Maintained a database of current and potential prospects of new leads and clients
- Can create reports of current sales and trends
- Communicated effectively to customer base to ensure a trusting and comfortable relationship
- Practiced an empathetic approach and resolved customer issues
- Built ongoing relationships with customers to ensure their satisfaction throughout their experience
Owner/Marketing
Southern Roots Rentals
Longview, Texas
07.2015 - 01.2021
- Oversaw the development and marketing of rental inventory, boosting overall revenue by 15% across four distinct service offerings
- Promoted rental business across social media and local advertising
- Built out online album to showcase all rental pieces available along with set designs and previous rental designs
- Networked with local businesses and schools to offer services and build business relationships
- Cultivated a network of 50 photographers, providing set design and photography session support for over 70 projects
Education
Bachelors of Science -
Stephen F Austin State University
Nacogdoches, TXSkills
- Project Management
- Strategic Planning
- Business Planning
- Customer Relations
- Business administration
- Marketing and advertising
- Market Analysis
- Client communication
- Point of Sale Knowledge
- Sales expertise
- Relationship building
- Client Service
- Multi-tasking strength
- Excellent people skills
- Problem-solving skills
- Problem-solving
- Strategic marketing expertise
Timeline
Outside Sales Representative
Sysco
06.2021 - 01.2022
Owner/Marketing
Southern Roots Rentals
07.2015 - 01.2021
Photographer- Owner
Southern Roots Photography
08.2014 - Current
Bachelors of Science -
Stephen F Austin State University
ACTIVITIES
- Featured in 2020 Local Magazine as established business owner in Longview
- Voted Top Wedding Event Business in Locals Love us 2020