JORDAN HARMON
Summary
Efficient individual known for productivity and completing tasks with precision. Possess specialized skills in financial reporting, invoice management, and regulatory compliance which ensure smooth billing operations. Excel at communication, problem-solving, and time management, making sure to meet deadlines while maintaining accuracy in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Billing Operations
Medical Solutions (Aureus)
05.2023 - Current
- Assist with weekly review of invoice proposals and invoice exceptions/disputes based upon individual client contract specifications.
- Serve point of escalation for billing issues, disputes, and client/affiliate/vendor communication.
- Communicate with Sales Teams regarding escalation of billing issues and client/affiliate/vendor concerns.
- Communicate with Credit and Collections Team regarding escalations and potential credit concerns.
- Monitor and work unapplied balances and serve as an escalation point for the Cash Application Team.
- Support training and enablement of new hires and serve as a subject matter expert when needed.
- Provide excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.
- Act as a resource or subject matter expert for internal/external collaborators.
BILLING/PAYROLL
MEDICAL SOLUTIONS (FocusOne Solutions)
12.2021 - 05.2023
- Weekly invoicing to clients based upon individual contract specifications
- Weekly remittance advices to agencies
- Research calls / emails with questions on billing
- Initiate and resolve billing disputes
- Review and resolve issue spreadsheet items that impact timeliness of payment
- Provide timely payment application instructions to the Cash Application Team
- Perform other duties or special projects as requested
- Work in alliance with other departments
ACCOUNTS PAYABLE/VENDOR SPECIALIST
KIEWIT
10.2020 - 12.2021
- Data Entry
- Excellent customer service
- Place outbound calls to vendors for account updates
- Transition data into new GEP software from SAP
- Ensure data follows accurately between GEP and SAP
- Assist vendors with new accounts / changes on current account
- Verify information on vendor accounts (call/email)
- Creation/deletion of data
- Customer service
- Interaction between vendors and Kiewit employees to obtain data for new or existing accounts
- Identify and correct data entry errors
- View and analyze data
- Coordinate efforts between Kiewit field personnel for timely and accurate setup of vendors
- Update and create VDM standard operating procedures (SOP's) for new hires
- Leading department in production
- Quickly & accurately communicating with vendors and Kiewit employees regarding vendor accounts
- Understand & follow compliance policy
- Resolve errors/issues for other departments within software systems
COLLECTIONS SPECIALIST
GENERAL SERVICE BUREAU INC
07.2020 - 09.2020
- Process payments to maximize efficiency and meet performance targets
- Investigate historical data for each debt or bill to identify concerns and determine optimal course to bring account current
- Place outbound collection calls daily
- Contact customers and explain debt management to encourage timely debt payments
- Create repayment plans based on account holders financial status and repayment abilities
ACCOUNTANT
EDWARDS AUTO GROUP
10.2018 - 07.2020
- Accounts receivable and payable roles
- Balance bank statement with general ledger
- Daily post journal entries into CDK system
- Credit/debit accounts accurately
- Record and track payments in company system
- Audit transactions for inaccuracies and correct appropriately
- Communicate with employees and vendors in a productive manner
- Code invoices daily
- Submit payments to vendors on time
- Reconcile accounting schedules
- Deposit receivables into bank account
- Address month-end closing functions for detailed reporting
- Prepare and update vendor files
- Problem-solve accounts payable questions on behalf of internal team members
- Reconcile monthly statements and transactions to keep records accurate and current
- Balance bank statement with general ledger daily
Education
High School -
ABRAHAM LINCOLN HIGH SCHOOL
06.2017
CNA -
IOWA WESTERN COMMUNITIY COLLEGE
06.2017
Skills
- Independent
- Conflict Resolution
- Creativity
- Effective Time Management
- Multi-Tasking
- Communication
- Customer Service
- Fast Paced
- Teamwork
- Attention to detail
- Proficient in Microsoft Office Suite including Word, Excel, and Outlook
- Excellent organizational skills with the ability to prioritize effectively
- Solid critical thinking skills
- Make independent decisions using exceptional judgement
- Effective listening skills
- Excellent customer service, interpersonal, and verbal/written communication skills
Timeline
Billing Operations
Medical Solutions (Aureus)
05.2023 - Current
BILLING/PAYROLL
MEDICAL SOLUTIONS (FocusOne Solutions)
12.2021 - 05.2023
ACCOUNTS PAYABLE/VENDOR SPECIALIST
KIEWIT
10.2020 - 12.2021
COLLECTIONS SPECIALIST
GENERAL SERVICE BUREAU INC
07.2020 - 09.2020
ACCOUNTANT
EDWARDS AUTO GROUP
10.2018 - 07.2020
High School -
ABRAHAM LINCOLN HIGH SCHOOL
CNA -
IOWA WESTERN COMMUNITIY COLLEGE
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