Jordan Harrison
Spring,TX
Summary
Strong dynamic leader with a proven track record at Take 5 Oil Change, enhancing store performance and customer satisfaction through effective problem-solving and relationship building. Excelled in inventory management and POS systems, boosting sales and fostering a positive work culture. Skilled in mentoring staff and developing a loyal customer base, demonstrating strong operational and interpersonal abilities.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Take 5 Oil Change
12.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Team Member
McDonald's
06.2022 - 10.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance and efficiency.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma - Architectural Engineering
Klein Cain High School
Houston, TX05.2021
Skills
- Strong customer experience skills
- Store and crew operations
- POS systems operations
- Relationship building and guidance
- Inventory counting and management
- Business development and planning
Timeline
Assistant Store Manager
Take 5 Oil Change
12.2022 - Current
Team Member
McDonald's
06.2022 - 10.2022
High School Diploma - Architectural Engineering
Klein Cain High School
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