Summary
Overview
Work History
Education
Work History
Skills
Timeline
GeneralManager
Jordan Hawkes

Jordan Hawkes

QA Automation Engineer
Denver,CO

Summary

Driven Network Engineering professional offering dynamic understanding of manual and automated testing strategies to identify gaps and make recommendations for process and software improvements. Highly communicative and experienced in automating testing processes. Eagerly collaborates with development teams to identify and resolve issues. Leverages excellent analytical and programming skills to document and troubleshoot errors. Advanced knowledge of test case management and defect tracking tools to support test processes.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Network Engineer II

Charter Communications
Englewood, CO
09.2021 - Current
  • Designed, developed, implemented, and maintained completely automated testing framework for UI and APIs written in python.
  • Wrote selenium tests in python to automate UI testing of internal web application.
  • Utilized Postman to create tests for RESTful APIs.
  • Implemented selenium and postman tests into GitLab CI/CD pipelines using Makefiles and Newman CLI Collection Runner
  • Implemented automatic reporting of selenium and Postman test results into Test Rail; while creating, maintaining, and executing test plans and cases using Test Rail.
  • Utilized our innovation sprint to demonstrate feasibility of migration to Amazon AWS using EKS clusters with horizontal pod auto-scaling and automatic node replication based on usage thresholds.
  • Used GitLab for CI/CD, automated pipeline testing, version control, merge reviews, and deployments of new features and bug fixes.
  • Updated Helm charts and YAML files for various k8s deployments.
  • Utilized k9s and kubectl to monitor and control Kubernetes clusters.
  • Practiced Agile development with epics, features, user stories, and defects tracked in Jira.
  • Documented testing procedures, MOPs, ORDs, and user guides on Atlassian Chalk.
  • Created dashboards in Datadog to monitor Kubernetes clusters and pods.
  • Verified and modified data in Postgres for testing purposes using pgAdmin4.
  • Utilized and modified multiple databases for testing purposes (mongo db, elasticsearch, postgres)

Owner

Cart Kingz, LLC
Denver, CO
07.2017 - Current
  • Utilized Selenium Web Driver and Python to automate browser interactions needed during add to cart and checkout process.
  • Created, developed, and maintained company web store (HTML, CSS, JavaScript, Shopify, & Liquid).
  • Maintained database with customer information / orders (MySQL).
  • Deployment of servers using Amazon AWS, Google Cloud, and Microsoft Azure.
  • Used automated purchasing software to acquire limited release items.
  • Wrote account creation and order checking scripts (Python).
  • Utilized GitHub for source control.
  • Maintained social media profiles.
  • Grew loyal repeat customer base of ~1,000 customers through twitter and e-mail campaigns.
  • Successfully checked out over $500,000 of limited release clothing, shoes, and items for customers with custom Python scripts and C# applications.

QA Analyst II

DVS, Inc.
Denver, CO
08.2019 - 09.2021
  • Built and configured testing environments using Dell R640 servers, networking switches, and client computers.
  • Developed test plans for new releases using Test Rail.
  • Logged development bugs found in testing using Jira.
  • Wrote code to automate ballot programming processes for Colorado, California, and New Mexico using Test Complete and Python.
  • Successfully supported primary and general elections in 13 different states.
  • Responsible for certification support in California, Colorado, and Illinois.
  • Wrote custom Python application to display and download required components for different versions of Democracy Suite software.
  • Interacted with Microsoft SQL Databases and created numerous queries to automate frequent database changes for various testing purposes.
  • Used Microsoft Excel to manipulate large amounts of data, create pivot tables, and run macros to automate business processes.

Online Marketing / Sales

Colorado Arches
Denver, CO
01.2016 - 08.2019
  • Managed social media profiles (Facebook, Instagram, Twitter) for all Arizona, Colorado, and Orlando franchise locations.
  • Created and scheduled e-mail marketing campaigns to 75,000 customers.
  • Transitioned all marketing and creative work from 3rd party companies to be produced in house.
  • Trained and developed 13 new sales associates in sales, customer service, and other company procedures.
  • Won "Sales Associate of the Year" award for 3 consecutive years.
  • Produced over $1.9 million in sales in 3.5 years.

Education

Bachelor of Science - Computer Information Systems

Metropolitan State University of Denver
Denver, CO
01.2016 - 06.2019

Work History

  • National Society of Collegiate Scholars (NSCS)
  • Golden Key International Honor Society
  • National Society of Leadership and Success
  • Beta Gamma Sigma International Business Honor Society
  • National Honor Society (NHS)
  • National Technical Honor Society (NTHS)
  • Two time DECA State Champion
  • High School Student Government
  • Snowboard Instructor for Eskimo Ski Club in Winter Park, CO.

Skills

    Operating Systems (iOS, Android, macOS, Windows 7, 8, & 10, Linux)

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Timeline

Network Engineer II

Charter Communications
09.2021 - Current

QA Analyst II

DVS, Inc.
08.2019 - 09.2021

Owner

Cart Kingz, LLC
07.2017 - Current

Bachelor of Science - Computer Information Systems

Metropolitan State University of Denver
01.2016 - 06.2019

Online Marketing / Sales

Colorado Arches
01.2016 - 08.2019

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Jordan HawkesQA Automation Engineer