Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Hebert BSN RN

Chicopee,Massachusetts

Summary

Versatile Registered Nurse with progressive experience in medical-surgical, neurology, and oncology settings, seeking to leverage clinical expertise in a Telephonic Nurse Case Manager role. Demonstrated leadership abilities through charge nurse responsibilities, preceptorship, and care coordination across diverse healthcare environments. Skilled in diverse patient assessment, treatment planning, documentation, clinical review and decision making, clinical supportive documentation and interdisciplinary collaboration with proven ability to manage complex cases and facilitate optimal patient outcomes. Proficient in electronic medical records and committed to meticulous documentation excellence. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

AMBULATORY RN - GYNECOLOGY ONCOLOGY

Baystate Medical Center
11.2023 - Current

Conduct comprehensive telephone triage and assessment for oncology patients, determining appropriate interventions and care pathways

Coordinate complex care plans across multiple providers, demonstrating case management principles and care continuity

Evaluate treatment effectiveness and medication regimens, recommending modifications based on patient response

Collaborate with multidisciplinary oncology team,social workers, case managers, and other healthcare professionals to collaborate, develop and implement evidence-based treatment protocols to optimize outcomes for patients with complex needs.

Proficient in securing appropriate referrals with supportive documentation to obtain authorizations to prevent treatment delays. Proficient in clinical review with supportive documentation to have a reconsideration of a denial of treatment.

Advocate for patients navigating complex healthcare systems, identifying and addressing barriers to care

Promoted continuity of care through effective discharge planning and coordination with primary care providers.

Educated patients and families on disease processes, medications, and self-care techniques for better long-term management.

MEDICAL-SURGICAL TRAVEL NURSE - PRECEPTOR PROGRAM

MultiCare Tacoma General Hospital
05.2023 - 10.2023

Served as sole preceptor for new graduate nurses, developing training materials and evaluating clinical competencies

Coordinated discharge planning with case managers to ensure appropriate post-hospital care and resource utilization

Managed care for diverse patient populations with complex medical conditions and comorbidities

Developed individualized care plans addressing both medical recovery and functional restoration needs

Demonstrated adaptability in rapidly changing healthcare environments while maintaining high standards of patient care

Improved patient outcomes through careful monitoring and thorough documentation of vital signs, medical histories, and treatment plans.

Documented patient interactions and interventions in EPIC EMR.

MEDICAL-SURGICAL TRAVEL NURSE/CHARGE NURSE

MultiCare Tacoma General Hospital
11.2022 - 05.2023

Supervised nursing staff and coordinated patient care activities during charge nurse shifts

Prioritized patient assignments based on acuity and staff competencies to optimize outcomes

Facilitated interdisciplinary communication between healthcare team members to ensure comprehensive care planning

Managed bed flow and resource allocation during high-census periods

Conducted regular case reviews to identify opportunities for intervention and service optimization

MEDICAL-SURGICAL TRAVEL NURSE/CHARGE NURSE

NuWest - Multicare Covington
11.2021 - 10.2022

Supervised 24-bed unit as charge nurse, managing team workflow and patient care priorities

Provided phlebotomy services in resource-limited settings, demonstrating clinical versatility

Coordinated care between specialists, therapists, and primary providers to eliminate redundant services and treatment delays

Developed and implemented patient education plans to improve self-management and recovery outcomes

Demonstrated effective resource management and problem-solving skills in high-pressure environments

Maintained excellent time management skills during periods of high patient turnover while consistently delivering compassionate and patient-centered care.

Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans tailored to meet patients'' specific needs.

NEUROLOGY MEDICAL-SURGICAL CHARGE NURSE

Virginia Mason Franciscan Health - St. Joseph's Medical Center
12.2020 - 11.2021

Supervised 33-bed neurology unit, managing team of 8 Registered Nurses and 4 Certified Nursing Assistants

Oversaw clinical operations including staff assignments, task delegation, and patient placement

Facilitated complex discharge planning for neurological patients requiring specialized follow-up care

Served as clinical resource for complex neurological cases, providing consultation and support to staff

Collaborated with case managers to develop comprehensive care transition plans addressing ongoing needs

Served as a liaison between the Medical-Surgical unit and other hospital departments, fostering strong working relationships to ensure optimal patient care coordination.

Participated in continuous quality improvement initiatives throughout the hospital aimed at enhancing patient outcomes across all departments.

Maintained Joint Commission compliance within the Medical-Surgical department by adhering to established policies, procedures, and documentation requirements.

Provided health education to patients and families regarding discharge instructions and plans of care.

NEUROLOGY MEDICAL-SURGICAL REGISTERED NURSE

Virginia Mason Franciscan Health - St. Joseph's Medical Center
08.2019 - 12.2020

Completed comprehensive RN residency program developing essential nursing competencies

Demonstrated clinical versatility through rotations in specialty units including renal, oncology, surgical, orthopedics, and cardiac

Assessed patients' functional status and recovery progress to establish realistic care goals

Collaborated with interdisciplinary teams to develop and implement comprehensive care plans

Educated patients and families on medication management, activity modifications, and recovery expectations

Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.

Educated patients and families on disease diagnosis, prognosis and post-operative care.

Collaborated with interdisciplinary team members to optimize patient outcomes through effective communication and care coordination.

Education

Nursing

Elmira College
Elmira, NY
05-2019

Skills

    Clinical Assessment: Experienced in comprehensive patient evaluation, identifying barriers to recovery and determining appropriate intervention

    Assessment & Planning: Skilled in telephonic evaluation techniques and individualized care planning

    Care Coordination: Proven ability to facilitate communication between multiple providers and services to ensure integrated care approach

    Treatment Planning: Skilled in developing individualized care plans based on evidence-based practices and patient-specific needs Case Management

    Patient Advocacy: Demonstrated success in advocating for appropriate resources and services to optimize patient outcomes

    Documentation Excellence: Meticulous attention to detail in clinical documentation, status updates, and progress reporting,

    Independent Work Management: Experienced in prioritizing complex caseloads and managing time effectively in fast-paced environments

    Communication Skills: Exceptional verbal and written communication abilities with diverse stakeholders including patients, providers, and interdisciplinary teams

    TECHNICAL SKILLS

    Electronic Medical Records (Epic, Cerner)

    Microsoft Office Suite (Word, Excel, Outlook)

    Telehealth platforms and remote patient monitoring systems

    Medical terminology and clinical documentation standards

Certification

  • Licensed Registered Nurse MA License # RN2382307
  • Ability to obtain any individual RN State License until MA Compact Nurse License rollout late 2025 early 2026
  • Basic Life Support Expires May 2026
  • ONS Fundamentals of Chemotherapy Immunotherapy Administration Completed August 2025

Timeline

AMBULATORY RN - GYNECOLOGY ONCOLOGY

Baystate Medical Center
11.2023 - Current

MEDICAL-SURGICAL TRAVEL NURSE - PRECEPTOR PROGRAM

MultiCare Tacoma General Hospital
05.2023 - 10.2023

MEDICAL-SURGICAL TRAVEL NURSE/CHARGE NURSE

MultiCare Tacoma General Hospital
11.2022 - 05.2023

MEDICAL-SURGICAL TRAVEL NURSE/CHARGE NURSE

NuWest - Multicare Covington
11.2021 - 10.2022

NEUROLOGY MEDICAL-SURGICAL CHARGE NURSE

Virginia Mason Franciscan Health - St. Joseph's Medical Center
12.2020 - 11.2021

NEUROLOGY MEDICAL-SURGICAL REGISTERED NURSE

Virginia Mason Franciscan Health - St. Joseph's Medical Center
08.2019 - 12.2020

Nursing

Elmira College