Jordan Hernandez
Chino,CA
Overview
2
2
years of professional experience
Work History
Sales Associate
Nordstrom Rack
10.2022 - 12.2022
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
Mail Sorter
DHL
10.2022 - 12.2022
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Evaluated mail trays to determine proper placement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Operated postage meters, mail sealers and labeling machines.
Courtesy Clerk
Stater Bros
05.2022 - 08.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more 20 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Communicated professionally with colleagues, freelancers and clients.
Crew Member
Roll Em Up
07.2021 - 09.2021
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
Crew Member
McDonald's
09.2020 - 07.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Chino High School
Chino Hills, CA05.2022
Skills
- Customer Service
- Stocking and Receiving
- Merchandise Selection
- Maintaining Clean Work Areas
- Merchandising
- Building Customer Trust and Loyalty
- Managing Orders and Deliveries
- Multitasking
Timeline
Sales Associate
Nordstrom Rack
10.2022 - 12.2022
Mail Sorter
DHL
10.2022 - 12.2022
Courtesy Clerk
Stater Bros
05.2022 - 08.2022
Crew Member
Roll Em Up
07.2021 - 09.2021
Crew Member
McDonald's
09.2020 - 07.2021
High School Diploma -
Chino High School