Summary
Work History
Education
Skills
Timeline
Receptionist

Jordan Hernandez

Houston

Summary

Dynamic and organized professional with proven expertise as a Receptionist at HEB Grocery Store. Skilled in enhancing customer relations and streamlining office administration. Adept at managing multi-line telephone systems and resolving client inquiries efficiently, contributing to improved service quality and a welcoming environment. Strong communicator with exceptional time management abilities.

Work History

Receptionist

HEB Grocery Store
02.2024 - 08.2024
  • Greeted visitors and directed them to appropriate staff or departments.
  • Managed incoming calls, ensuring efficient communication within the office.
  • Assisted in scheduling appointments and maintaining calendar updates.
  • Maintained organized front desk area, enhancing overall office appearance.
  • Processed incoming and outgoing mail, improving document flow efficiency.
  • Supported administrative tasks, contributing to smooth daily operations.
  • Handled basic inquiries, providing information to clients and visitors promptly.
  • Collaborated with team members to improve reception processes and service quality.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Education

Associate of Science - Computer Science

Lone Star College
Houston, TX
12-2025

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Verbal and written communication
  • Greeting and seating clients
  • Data inputting
  • Office administration
  • File management

Timeline

Receptionist

HEB Grocery Store
02.2024 - 08.2024

Associate of Science - Computer Science

Lone Star College
Jordan Hernandez