Jordan Hess
Leander,Texas
Summary
Hardworking and reliable worker with strong ability in safety. Offering dedication and attentiveness. Highly organized, proactive and punctual with team-oriented mentality.
Overview
11
11
years of professional experience
Work History
Facilities Technician
Medxcel
02.2023 - Current
- Implemented preventive maintenance schedules, reducing emergency repairs and extending equipment lifespan.
- Trained junior technicians on safety protocols and best practices for facility operations.
- Managed inventory of maintenance supplies, ensuring availability while minimizing waste and excess costs.
- Developed standard operating procedures for equipment operation, improving consistency across facilities team.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Improved overall safety within the facility by identifying potential hazards and implementing corrective actions.
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Reduced equipment downtime by implementing preventive maintenance programs and coordinating timely repairs.
- Organized and maintained inventory of spare parts and equipment consumables.
- Maintained facility to foster clean environment free from litter, dust, and pollutants.
- Gathered and emptied trash.
Security Officer
SSM Health St. Joseph Hospital - Lake Saint Louis
08.2021 - 06.2022
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Armed Security Supervisor
G4S Secure Solutions
10.2018 - 07.2021
- Maintained order and safety while providing customer service and information to facility visitors.
- Investigated reported incidents to protect company assets.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Intervened on disturbances and utilized de-escalation techniques to prevent physical intervention and destruction of site property.
- Supported criminal investigations through collaboration with local law enforcement agencies.
- Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics.
- Drafted and documented security procedures, policies and standards.
Correctional Officer
Missouri Department Of Corrections
03.2015 - 11.2018
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Applied non-violent response tools and physical restraint during problematic situations.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Instructed inmates on work detail and oversaw work-site transportation.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
Education
Some College (No Degree) - General Education
Moberly Area Community College
Moberly, MOSkills
- Team Player
- Preventive Maintenance
- Groundskeeping
- Vehicle maintenance
- Pest control
- Intrusion Detection
- Detailed Activity Logs
- Verbal and Written Communication
- Attentive and Observant
- Professional Demeanor
- Detail-Oriented
- Customer Service
- Emergency Response
- Work order processing
- Power tool operation
- Graffiti removal
- Facility upkeep
- Repairs and maintenance
Education and Training
other
Timeline
Facilities Technician
Medxcel
02.2023 - Current
Security Officer
SSM Health St. Joseph Hospital - Lake Saint Louis
08.2021 - 06.2022
Armed Security Supervisor
G4S Secure Solutions
10.2018 - 07.2021
Correctional Officer
Missouri Department Of Corrections
03.2015 - 11.2018
Some College (No Degree) - General Education
Moberly Area Community College