Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Jordan Hess

Leander,Texas

Summary

Hardworking and reliable worker with strong ability in safety. Offering dedication and attentiveness. Highly organized, proactive and punctual with team-oriented mentality.

Overview

11
11
years of professional experience

Work History

Facilities Technician

Medxcel
02.2023 - Current
  • Implemented preventive maintenance schedules, reducing emergency repairs and extending equipment lifespan.
  • Trained junior technicians on safety protocols and best practices for facility operations.
  • Managed inventory of maintenance supplies, ensuring availability while minimizing waste and excess costs.
  • Developed standard operating procedures for equipment operation, improving consistency across facilities team.
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Improved overall safety within the facility by identifying potential hazards and implementing corrective actions.
  • Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • Reduced equipment downtime by implementing preventive maintenance programs and coordinating timely repairs.
  • Organized and maintained inventory of spare parts and equipment consumables.
  • Maintained facility to foster clean environment free from litter, dust, and pollutants.
  • Gathered and emptied trash.

Security Officer

SSM Health St. Joseph Hospital - Lake Saint Louis
08.2021 - 06.2022
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.

Armed Security Supervisor

G4S Secure Solutions
10.2018 - 07.2021
  • Maintained order and safety while providing customer service and information to facility visitors.
  • Investigated reported incidents to protect company assets.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Patrolled large commercial facility on irregular schedule to look for suspicious activities.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Intervened on disturbances and utilized de-escalation techniques to prevent physical intervention and destruction of site property.
  • Supported criminal investigations through collaboration with local law enforcement agencies.
  • Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics.
  • Drafted and documented security procedures, policies and standards.

Correctional Officer

Missouri Department Of Corrections
03.2015 - 11.2018
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.

Education

Some College (No Degree) - General Education

Moberly Area Community College
Moberly, MO

Skills

  • Team Player
  • Preventive Maintenance
  • Groundskeeping
  • Vehicle maintenance
  • Pest control
  • Intrusion Detection
  • Detailed Activity Logs
  • Verbal and Written Communication
  • Attentive and Observant
  • Professional Demeanor
  • Detail-Oriented
  • Customer Service
  • Emergency Response
  • Work order processing
  • Power tool operation
  • Graffiti removal
  • Facility upkeep
  • Repairs and maintenance

Education and Training

other

Timeline

Facilities Technician

Medxcel
02.2023 - Current

Security Officer

SSM Health St. Joseph Hospital - Lake Saint Louis
08.2021 - 06.2022

Armed Security Supervisor

G4S Secure Solutions
10.2018 - 07.2021

Correctional Officer

Missouri Department Of Corrections
03.2015 - 11.2018

Some College (No Degree) - General Education

Moberly Area Community College
Jordan Hess