Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jordan Hickey

Jordan Hickey

Dalton,GA

Summary

Dynamic professional with a strong background in print operations at Mohawk, excelling in quality control and efficiency improvement. Proven ability to adapt in fast-paced environments while maintaining safety and compliance. Skilled in digital printing and customer service, consistently enhancing team collaboration and achieving production goals.

Overview

9
9
years of professional experience

Work History

Print Operator

Mohawk
10.2022 - Current
  • Assisted in preparing print jobs by setting up materials and loading paper.
  • Monitored printing processes for quality control, troubleshooting minor issues as needed.
  • Maintained equipment cleanliness and organization of printing area to enhance efficiency.
  • Learned basic maintenance procedures for printers to minimize downtime and disruptions.
  • Followed instructions accurately to meet production deadlines while maintaining quality standards.
  • Adapted quickly to changes in job requirements and processes in fast-paced environment.
  • Operated printing machinery, ensuring adherence to safety protocols and operational guidelines.
  • Supported team members in executing daily production tasks, fostering a collaborative environment.
  • Performed thorough quality checks on all completed jobs, identifying any errors and rectifying them before final delivery to clients.

Automotive Technician

Walmart
05.2020 - 10.2022
  • Diagnosed and repaired vehicle issues using advanced diagnostic tools and equipment.
  • Performed routine maintenance tasks, ensuring optimal vehicle performance and safety standards.
  • Collaborated with team members to streamline service processes and enhance customer experience.
  • Maintained accurate records of services performed and parts used for inventory management.
  • Assisted customers in understanding repair needs and provided recommendations for service options.
  • Trained junior technicians on equipment use and safety protocols to ensure compliance with standards.

Lead Dispatcher

Assemblers Inc
07.2018 - 05.2020
  • Managed dispatch operations, ensuring timely delivery and efficient routing of vehicles.
  • Coordinated communication between drivers and clients to streamline service requests.
  • Maintained accurate logs of dispatch activities using specialized software systems.
  • Trained new team members on dispatch protocols and operational best practices.
  • Collaborated with management to develop strategies for improving customer satisfaction metrics.
  • Resolved conflicts and issues related to scheduling, enhancing team collaboration and performance.
  • Consistently met or exceeded company goals for dispatch efficiency and customer satisfaction through diligent work ethic and focus on continuous improvement.

Delivery Driver

Dominoes
04.2016 - 03.2018
  • Coordinated delivery schedules to optimize route efficiency and customer satisfaction.
  • Maintained accurate records of deliveries, ensuring compliance with company policies.
  • Assisted in training new drivers on best practices for delivery operations and safety protocols.
  • Resolved customer inquiries and issues promptly, enhancing overall service experience.

Education

High School Diploma - World History

Heritage High School
Ringgold, GA
05.2018

Skills

  • Digital printing expertise
  • Continuous improvement mindset
  • Print finishing techniques
  • Quality control
  • Inventory Management Abilities
  • Inventory management
  • Proofreading capabilities
  • Ink mixing techniques
  • Safety and compliance awareness
  • Press operations
  • Four-color inkjet press
  • Customer service aptitude
  • Strong attention to detail
  • Quality control inspection
  • Efficiency improvement

Timeline

Print Operator

Mohawk
10.2022 - Current

Automotive Technician

Walmart
05.2020 - 10.2022

Lead Dispatcher

Assemblers Inc
07.2018 - 05.2020

Delivery Driver

Dominoes
04.2016 - 03.2018

High School Diploma - World History

Heritage High School

Similar Profiles

CREATE PROFILE