Jordan Hieston
Danville,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Extremely fast learner who prides himself on hard work ethic and building long lasting relationships. Work is my number one priority in life I strive to be the best I can be.
Overview
16
16
years of professional experience
Work History
QA/QC Manager
Zurbuch INC
Indianapolis, IN
02.2023 - Current
- Analyzed test results and reported findings in detail to management team members.
- Coordinated with other departments such as engineering, purchasing. to resolve quality problems.
- Monitored the implementation of corrective action plans in response to customer complaints and issues.
- Conducted process capability studies, developed control plans, and monitored performance of processes.
- Maintained records of all inspection activities including tests performed, results obtained.
- Managed a team of technicians responsible for performing various quality control functions.
Senior Superintendent
Tricon American Homes
Indianapolis, IN
02.2018 - 01.2023
- Provided technical guidance and support to project teams in order to maximize efficiency.
- Conducted regular site inspections to identify potential risks or problems that needed to be addressed.
- Monitored labor costs, material usage, equipment utilization, and other cost-related issues throughout the duration of the project.
- Coordinated with subcontractors on a daily basis to ensure their work was completed according to schedule and specifications.
- Oversaw the scheduling of multiple concurrent projects and monitored progress to ensure timely completion.
Commercial Sales Manager
AutoZone
Brownsburg, IN
03.2012 - 01.2018
- Maintained effective customer communications and built strong customer relationships.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies for expanding customer base.
- Recruited, trained, coached, and managed sales personnel.
- Analyzed data to identify areas of improvement in the organization's sales process.
- Created detailed reports on sales performance metrics for management review.
Mechanic
Army National Gaurd
Indianapolis, IN
11.2007 - 11.2014
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Kept detailed records of repairs, labor involved and parts used.
Education
High School Diploma -
John Adams High School
Orlando, FL10-2007
Automotive Technology - Automotive Technology
Area 31 Career Center
Indianapolis, IN05-2007
Skills
- Quality Management Systems
- Documentation Management
- Software Quality Assurance
- Training and Mentoring
- Attention to Detail
- Work Planning and Prioritization
- Budget Management
- Performance Metrics
Timeline
QA/QC Manager
Zurbuch INC
02.2023 - Current
Senior Superintendent
Tricon American Homes
02.2018 - 01.2023
Commercial Sales Manager
AutoZone
03.2012 - 01.2018
Mechanic
Army National Gaurd
11.2007 - 11.2014
High School Diploma -
John Adams High School
Automotive Technology - Automotive Technology
Area 31 Career Center