Jordan Hill
Marietta,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Outside Sales Intern
The Commencement Group
Morrow, GA
04.2019 - 05.2022
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Assisted team members in closing deals by providing additional support or information when needed.
- Informed customers of promotions to increase sales productivity and volume.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
Shelter Assistant
S.H.A.R.E House
Douglasville, GA
08.2019 - 05.2020
- Assisted residents with daily living tasks, promoting independence and personal growth
- Answered crisis calls and completed over the phone assessments to women experiencing domestic violence
- Updated case files to reflect lifestyle changes while maintaining confidentiality
- Supported clients through challenging periods by providing empathetic listening and tailored guidance based on individual needs.
- Monitored security measures at the facility, maintaining a secure environment for staff and clients alike.
Data Entry Clerk
M&W Distribution
Atlanta, GA
01.2022 - 07.2022
- Followed data entry protocols, rules and regulations.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Checked for accuracy by verifying data and records.
- Completed data entry tasks with accuracy and efficiency.
- Verified accuracy of data entered into system to produce error-free orders
Social Services Specialist
Georgia Department Of Human Services
Marietta, GA
12.2022 - Current
- Initiates timely, face-to-face responses to screened-in reports of alleged child maltreatment and conducts assessments that identify and address safety concerns.
- Addresses identified safety concerns by immediately developing and implementing safety plans.
- Documents case management activities within time frames established by policy.
- Embraces ongoing learning and professional development opportunities.
- Adheres to Health Insurance and Portability Act when interacting with clients, community partners, service providers and other outside agency systems.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA08.2022
Skills
- Data Entry Software
- Document Management
- Records Management
- Data Processing
- Report Generation
Timeline
Social Services Specialist
Georgia Department Of Human Services
12.2022 - Current
Data Entry Clerk
M&W Distribution
01.2022 - 07.2022
Shelter Assistant
S.H.A.R.E House
08.2019 - 05.2020
Outside Sales Intern
The Commencement Group
04.2019 - 05.2022
Bachelor of Science - Psychology
Georgia State University