Jordan Hill
Operations Coordinator
Marietta,GA
Summary
Detail-oriented administrative professional with 4+ years of experience in data management, communication, and client services. Strong organizational and coordination skills, with a proven ability to support cross-functional teams. Eager to contribute to purchasing operations through accuracy, timeliness, and documentation expertise.
Overview
9
9
years of professional experience
Work History
Social Services Specialist II
Cobb Division Of Family And Children Services
12.2022 - Current
- Investigated allegations of child maltreatment using accurate documentation and document management to complete needs assessments that assist in procurement and implementation of services.
- Managed a diverse caseload of clients, prioritizing needs based on urgency and complexity of each situation.
- Collaborated with community partners to streamline resource access for clients in need.
- Ensured compliance with all state regulations and agency policies by maintaining detailed documentation of services provided.
Data Entry Clerk
M & W Distribution
01.2022 - 07.2022
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
Shelter Assistant
S.h.a.r.e. House
08.2019 - 05.2020
- Assisted residents with daily living tasks, promoting independence and personal growth.
- Managed intake processes for new clients, gathering necessary information and assessing appropriate placement within the shelter system.
- Monitored security measures at the facility, maintaining a secure environment for staff and clients alike.
- Maintained a safe and clean shelter environment, conducting regular inspections and addressing issues promptly.
Outside Sales Intern
The Commencement Group
04.2019 - 05.2022
- Utilized sales skills to provide efficient and friendly customer service, achieving target sales goals and maintaining high client satisfaction rates.
- Set and achieved company defined sales goals.
- Exceeded personal performance targets regularly while contributing positively toward overall team goals.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
Host
Johnny's New York Style Pizza
06.2016 - 07.2016
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA 05.2001 -
Real Estate
Cobb Associations of Realtors
Marietta, United States12-2020
Skills
Purchase Order Processing
Accomplishments
- Elected to Team Lead
- Supervised team of 4 staff members.
Timeline
Social Services Specialist II
Cobb Division Of Family And Children Services
12.2022 - Current
Data Entry Clerk
M & W Distribution
01.2022 - 07.2022
Shelter Assistant
S.h.a.r.e. House
08.2019 - 05.2020
Outside Sales Intern
The Commencement Group
04.2019 - 05.2022
Host
Johnny's New York Style Pizza
06.2016 - 07.2016
Bachelor of Science - Psychology
Georgia State University
05.2001 -
Real Estate
Cobb Associations of Realtors
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