Jordan Hill
Cross City
Summary
Dynamic Social Services Director with a proven track record at Ayers Health and Rehabilitation, excelling in client advocacy and community outreach. Expert in analyzing data to enhance program outcomes and fostering relationships with stakeholders. Skilled in effective communication and team leadership, driving successful initiatives that meet diverse client needs.
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
6
6
years of professional experience
Work History
Social Services Director
Ayers Health and Rehabilitation
08.2023 - Current
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Referred families to shelters, legal resources, and educational programs.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Produced and mailed invoices, payment reminders, and financial notices.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
- Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to team.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Analyzed trends and data to inform decision-making and program development.
- Researched best practices and developed strategies to improve program outcomes.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
Social Services Assistant
The Plaza Health and Rehab
01.2020 - 08.2023
- Monitored and evaluated impact of social services on community.
- Developed and maintained accurate records of programs and services.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Facilitated communication between clients and other service providers.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Administered and tracked client service payments.
- Developed and maintained relationships with community organizations and agencies.
- Spoke with senior citizen groups to expand community engagement and program outreach.
Education
High School Diploma -
Dixie County High School
Cross City, FLSkills
- Effective customer communication
- Research and facts collecting
- Interviewing skills
- Written and verbal communication
- Client advocacy
- Client meetings
- Client needs assessments
- Community outreach
- Professional demeanor
- Attention to detail
- Written communication
- Time management abilities
- Relationship building
- CPR/AED
- Teamwork
- Multitasking Abilities
Timeline
Social Services Director
Ayers Health and Rehabilitation
08.2023 - Current
Social Services Assistant
The Plaza Health and Rehab
01.2020 - 08.2023
High School Diploma -
Dixie County High School