Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Hirsch

Palm Beach Gardens

Summary

Diverse and extensive work history with a professional and friendly demeanor. Willing to undertake criticism and pruning to fit my goals and expectations. I personally enjoy self improvement in new software and love to be challenged on the job. I dedicate a majority of my time to the workplace im in and look forward to fitting in with a team that will help me grow as well as helping them in whatever capacity i can.

Overview

11
11
years of professional experience

Work History

Manager

Ubreakifix
12.2023 - Current

Storekeeping, scheduling, hiring staff and handling escalated tickets in the position of authority. full spectrum repairs including but not limited to: full phone and tablet takedowns and reconstruction, computer software and hardware diagnostic and assembly, authorized on Samsung and Apple diagnostic and repair services including AST 2, Fenrir and Galaxy IQC and OQC repair service suite. Monthly reports and financial deadline goals for the shop.


Manager

IFixYouri
01.2017 - 12.2022

Initially started as an entry level employee, quickly established my previous retail and customer service experience into management and expanded device repairs, learned fundamentals of diagnostic services and motherboard failures on iphones and Apple tablets. worked closely with a board technician to understand and learn how microsoldering diagnostic is performed as well as the repairs. Worked in a corporate warehouse to repair devices for palm beach county school board. including Laptop and ipad repairs, software wiping and configuring firewall services for students.

Veterinary Technician

Animal Health Clinic
03.2014 - 01.2017

Recorded symptoms and documented medical observations to inform treatment decisions.

Administered medications to animals in treatment and documented changes in condition.

Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Triaged incoming patients to determine treatment needs and urgency of care.

Configured proprietary clinic software to work seamlessly with bill payment methods, Excel and PDF exporting, Importing MRI, Radiograph and ultrasound imaging from other physicians and medical facilities.

Assisted in many surgical procedures that had critical care patients and was responsible for IV infusion as well as airway patency.

Education

Bachelor of Science - Biology

Florida Atlantic University
Boca Raton, FL
03-2030

EMT - EMT Certification

Palm Beach State College
Lake Worth, FL
03-2018

Associate of Science - Pre-medical Biology

Palm Beach State College
Palm Beach Gardens, FL
03-2016

High School Diploma -

Jupiter High School
Jupiter, FL
03-2008

Skills

  • Staff management
  • Documentation and reporting
  • Schedule preparation
  • Emergency response
  • Risk management
  • Recruiting and interviewing
  • Employee onboarding
  • Expense tracking
  • Staff training and development

Timeline

Manager

Ubreakifix
12.2023 - Current

Manager

IFixYouri
01.2017 - 12.2022

Veterinary Technician

Animal Health Clinic
03.2014 - 01.2017

Bachelor of Science - Biology

Florida Atlantic University

EMT - EMT Certification

Palm Beach State College

Associate of Science - Pre-medical Biology

Palm Beach State College

High School Diploma -

Jupiter High School
Jordan Hirsch