Jordan Hogg
Aubrey,TX
Summary
Driven IT professional specializing in technical troubleshooting, process optimization, and data integrity management. Demonstrates proficiency in Microsoft Power Apps development and license management, successfully implementing cost-saving initiatives. Actively pursuing a BA in Information Technology alongside Security+ certification to enhance capabilities in cybersecurity and privacy compliance. Recognized for the ability to combine technical expertise with outstanding customer service and organizational skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Technology Intern(Full Time 40+ Hrs)
Sandpiper Hospitality
05.2023 - 08.2023
- Applied technical skills and knowledge to accurately assign Microsoft licenses to 100+ employees
- Saved the organization ~$600 monthly by assessing needs and implementing cost-saving measures
- Utilized Microsoft Power Apps to develop applications which streamlined processes for Sandpiper Hospitality and increased efficiency
- Planned and executed the seamless document migration to Microsoft Teams and designed internal knowledge portals to facilitate nationwide training initiatives and promote a collaborative work environment
- Maintained the integrity of user accounts and groups by ensuring the accuracy, completeness, consistency, and validity of the organization's data
Student Assistant(Part Time 25hrs)
Axe Handle
12.2022 - 07.2023
- Managed sensitive student data while adhering to FERPA regulations, maintaining confidentiality and integrity.
- Assisted with departmental project activities, file management, and routing communications effectively.
- Provided outstanding customer service to students and staff, resolving issues and delivering critical information.
Education
Bachelor of Arts - Information Technology
Stephen F. Austin State University
05.2025
Skills
- CybersecurityFundamentals
- IT troubleshooting
- Privacy and Data Management
- Microsoft Power Apps
- Application Development
- Workflow Optimization
Certification
CompTIA Security+ Certification, 05/2025
Timeline
Technology Intern(Full Time 40+ Hrs)
Sandpiper Hospitality
05.2023 - 08.2023
Student Assistant(Part Time 25hrs)
Axe Handle
12.2022 - 07.2023
Bachelor of Arts - Information Technology
Stephen F. Austin State University