Summary
Overview
Work History
Education
Skills
Timeline
Personal Information
Generic

Jordan Hooten

Portland,OR

Summary

Pastor bringing more than 8 years of expertise in cultivating and shepherding community. Successful providing discipleship, welcoming new members, facilitating pastoral care and preaching to community. Accomplished in contributing to spiritual formation and disciple-making efforts. Excited to bring talent and spiritual leadership to serving the hurting, poor and vulnerable in our community.

Overview

20
20
years of professional experience

Work History

Pastor

Family of Grace
02.2018 - Current
  • 8 years co-leading a small city church in an impoverished neighborhood, maintaining communal identity and vitality. Led worship services connecting scripture to contemporary issues; officiated weddings & funerals; provided counseling. Encouraged and led community engagement; trained volunteers to serve in outreach programs.
  • Delivered weekly sermons on a biblical passage. Synthesized biblical and cultural information into understandable teaching units. Educated both adults and children. Facilitated building usage for 2 ethnic churches and managed the building calendar.
  • Acted as property manager - coordinated volunteers; researched, hired, and managed contractors to maintain the property. Managed budgets and accounts. Responsible for hiring and firing. Negotiated and updated contracts to save money.
  • Managed and maintained the building and property in a high-crime area. Regularly interacted with the houseless community of Portland, including many dealing with substance abuse, seeking to demonstrate the love of Jesus and firm boundaries. Removed campers, deescalated conflict, interacted with Portland Police, filed police reports and pulled security footage. Cleaned up tents, drug paraphernalia, and waste.

Consignment Coordinator

Providence Health and Services
10.2014 - 08.2016
  • Managed the insurance-billable durable medical equipment stock for 75 clinics within Providence Health System.
  • Maintained business partner relations and solved issues as they arose.
  • Increased efficiency in routes, deliveries, & inventory checks. Ex. 50% reduction in time required for bi-annual inventory.
  • Cross-trained two co-workers to do my job. Developed materials to assist my eventual replacement.

Service Equipment Specialist

Providence Health and Services
08.2013 - 10.2014
  • Worked in a front line position delivering and installing durable medical equipment.
  • Educated and instructed each patient, family member or caregiver on the correct use and function of each piece of equipment delivered and completed all associated and required documentation.
  • Received multiple commendations from supervisors for superior customer service.

Exit Booth Agent

Enterprise Rent-A-Car
06.2012 - 01.2013
  • Effectively and efficiently received and resolved daily customer service issues as necessary.
  • Verified and maintained customer and product information with high levels of attention to detail.
  • Provided all customers with professional customer service.

Medication Assistant/Caregiver

Russellville Park Retirement Community
01.2011 - 08.2011
  • Enabled between 8 and 16 residents to live higher quality lives.
  • Worked in a fast-paced environment, handling intense and chaotic situations calmly and wisely, delivering time-sensitive medications, keeping detailed medical records, and providing friendly and courteous service.
  • Responded quickly and effectively to emergencies, ensuring that each resident was kept safe and well-looked after.

Administrative Assistant

A Better Way Counseling Center
04.2010 - 12.2010
  • Effectively prioritized an ongoing list of projects and duties including mail processing, correspondence, banking, data-basing, and system management.
  • Oversaw the closing of a continuing educational credit company, involving personal attention to dozens of emails and hundreds of letters.
  • Assisted with client billing, insurance inquiries, and record keeping.

Certified Pharmacy Technician

Harvard Avenue Drug Store
08.2008 - 07.2009
  • Worked with a team of technicians and a pharmacist to process and fill 200-500 prescriptions daily.
  • Billed insurance companies, followed up on insurance difficulties, navigated phone systems, and maintained detailed medical records.
  • Responsibly managed the reordering and stocking of medications and equipment.

Certified Pharmacy Technician

Harvard Avenue Drug Store
10.2005 - 08.2007
  • Worked with a team of technicians and a pharmacist to process and fill 200-500 prescriptions daily.
  • Billed insurance companies, followed up on insurance difficulties, navigated phone systems, and maintained detailed medical records.
  • Responsibly managed the reordering and stocking of medications and equipment.

Education

Bachelors of Science - Pastoral Theology and Bible & Theology

Multnomah University
Portland
05.2013

Skills

  • Spiritual leadership
  • Mission-oriented
  • Spiritual Instruction
  • Church administration
  • Discipleship
  • Strategic planning
  • Volunteer management
  • Social and religious assistance

Timeline

Pastor

Family of Grace
02.2018 - Current

Consignment Coordinator

Providence Health and Services
10.2014 - 08.2016

Service Equipment Specialist

Providence Health and Services
08.2013 - 10.2014

Exit Booth Agent

Enterprise Rent-A-Car
06.2012 - 01.2013

Medication Assistant/Caregiver

Russellville Park Retirement Community
01.2011 - 08.2011

Administrative Assistant

A Better Way Counseling Center
04.2010 - 12.2010

Certified Pharmacy Technician

Harvard Avenue Drug Store
08.2008 - 07.2009

Certified Pharmacy Technician

Harvard Avenue Drug Store
10.2005 - 08.2007

Bachelors of Science - Pastoral Theology and Bible & Theology

Multnomah University

Personal Information

Driving License: Clean Driving Record – Formerly held Class C Commercial Drivers License with Hazardous Materials & Air Brake Endorsements.

Jordan Hooten