Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Hopwood

Katy,TX

Summary

Dynamic and reliable professional with experience at HomeGoods, excelling in merchandise stocking and customer service. Proven ability to enhance inventory accuracy and improve customer satisfaction through effective communication and assistance. Skilled in heavy lifting and loading/unloading, with a positive attitude and a commitment to teamwork.

Overview

5
5
years of professional experience

Work History

Stocker

HomeGoods
05.2022 - 07.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Assisted customers with special requests, enhancing their shopping experience at the store.

Truck Unloader

FedEx
03.2019 - 09.2021
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
  • Handled packages with care while transporting from truck to loading dock.
  • Sorted and properly arranged items.
  • Unloaded packages with care and placed in proper staging area.

Education

Diploma - Business Economics

Morton Ranch High School
Katy, TX
06.2018

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Heavy lifting
  • Friendly and personable
  • Loading and unloading
  • Customer assistance
  • Punctual and reliable
  • Merchandise stocking

Timeline

Stocker

HomeGoods
05.2022 - 07.2024

Truck Unloader

FedEx
03.2019 - 09.2021

Diploma - Business Economics

Morton Ranch High School

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