Jordan H. Smith

- Coordinate office operations including scheduling, internal communications, and multi-departmental support.

- Book travel arrangements for both hourly and salaried employees in alignment with company policies.

- Order, stock, and maintain inventory of all office and kitchen supplies, ensuring availability and cost control.

- Manage uniform ordering and distribution for all departments, including tracking inventory and processing invoices.

- Lead and facilitate the new hire orientation process: review orientation materials, coordinate onboarding sessions, and ensure new employees receive required supplies and uniforms.

- Develop and organize individualized first‑week schedules for new hires to ensure a smooth transition into their roles and departments.

- Collaborate with HR to support onboarding documentation and compliance.

- Coordinate with kitchen staff to arrange fruit pickups and order meals for meetings, trainings, holidays, birthdays, and employee appreciation events.

- Plan and execute plant‑wide events and celebrations, including scheduling, communication, and supply coordination.

- Prepare and distribute internal plant communications such as flyers and announcements to ensure consistent messaging across departments.

- Actively assist in the DEI committee, contributing to initiatives that promote diversity, equity, and inclusion within the workplace.

- Oversee the receipt and distribution of incoming and outgoing mail and packages; coordinate with vendors to ensure timely and accurate deliveries.

- Enter data and run reports using Microsoft Excel; oversee budgeting for supplies and uniform expenses.

- Assist in operating the on‑site cheese store one day per week, supporting cashier duties, shelf stocking, and overall customer service.

• Assisted veterinarians in performing examinations and procedures on various animal species.
• Administered medications and vaccines, ensuring compliance with safety protocols.
• Monitored animal behavior and vital signs post-treatment, reporting significant changes to the veterinary team.
• Maintained cleanliness of examination rooms and surgical areas, upholding infection control .

- Provide high-quality service in a fast-paced restaurant environment, ensuring a positive guest experience.

- Memorize menu items and communicate clearly with kitchen staff to fulfill special requests and dietary needs.

- Manage bar area including drink preparation, inventory checks, and cleanliness in accordance with health standards.

- Train new staff on service procedures, point-of-sale systems, and customer service best practices.

- Recognized for reliability, professionalism, and ability to handle busy shifts with calm and efficiency.

2016 – 2020

- Managed daily operations at the ice cream counter and food service area, delivering excellent customer service.

- Answered phone orders accurately and coordinated with kitchen staff to ensure timely and correct food preparation.

- Operated and cleaned equipment, including ice cream machines, to meet food safety standards.

- Trained and supervised new employees, delegating tasks and providing support during high-volume hours.

- Stepped into management responsibilities as needed, demonstrating leadership and dependability.