Jordan Hubbard
Bremerton
Summary
Music business student making the transition from customer service work to a career in the music industry. Currently an intern for Northwest Folklife, learning event planning, festival operations, community outreach, and more. Several years of customer service experience, resulting in effective communication skills, quick problem-solving, and time management.
Overview
5
5
years of professional experience
Work History
Special Programs Intern
Northwest Folklife
Seattle
01.2026 - Current
- Conducted outreach to community organizations and artists regarding NWFL programs and events.
- Coordinated logistics and advancement of programmatic elements with production team to ensure smooth execution.
- Assisted in creating show flow for fashion show and coordinating vendor efforts.
- Managed administrative tasks including data entry, correspondence, file coordination, and scheduling to maintain organized operations.
- Will facilitate onsite operations during festival, overseeing vendor and artist check-in to ensure efficient event flow.
Barista
Revive Coffeehouse, Blackbird Bakery, Cafe Omni
Bremerton
09.2021 - 02.2026
- Crafted high-quality beverages to enhance customer satisfaction and ensure compliance with company recipes.
- Maintained cleanliness and organization of service area and equipment to promote a welcoming environment.
- Provided exceptional customer service by addressing inquiries and resolving issues to improve customer experience.
- Assisted in training new baristas on drink preparation and customer service standards.
- Handled cash transactions accurately while maintaining a balanced register.
Event Hospitality
Climate Pledge Arena
Seattle
09.2023 - 01.2024
- Maintained knowledge of large, complex arena space operations to ensure seamless event execution.
- Coordinated entry and ticketing processes for VIP areas to streamline guest access.
- Guided guests with directions and addressed inquiries to enhance event experience.
- Enforced arena regulations, including seating policies and alcohol consumption guidelines.
Education
Associate of Arts - Business
Olympic College
Bremerton08-2025
High School Diploma -
South Kitsap High School
Port Orchard06-2023
Skills
- Event coordination
- Customer service
- Research skills
- Project management
- Logistics support
- Vendor management
- Team collaboration
- Computer skills
- Analytical thinking
- Administrative tasks
- Quick learner
Volunteer Work / Community Engagement
- Band merchandise for local bands, Russian Blue, and the Edison Cabinet
- Assisting local bands with shows, load-in/load-out, advertising, merch, etc.
- Band merchandise for one Deep Sea Diver show in 2025
Timeline
Special Programs Intern
Northwest Folklife
01.2026 - Current
Event Hospitality
Climate Pledge Arena
09.2023 - 01.2024
Barista
Revive Coffeehouse, Blackbird Bakery, Cafe Omni
09.2021 - 02.2026
Associate of Arts - Business
Olympic College
High School Diploma -
South Kitsap High School