Jordan Huff
Atlanta,GA
Summary
Dedicated and seasoned professional with 11 years of experience as a paraprofessional, showcasing a strong foundation in education and a passion for fostering growth in others. In addition to my extensive tenure in the education sector, I have a proven track record as an Event Coordinator since 2012, where I honed my skills in planning and executing seamless events. Furthermore, my two-year stint in Hospitality Management, coupled with successfully coordinating a wedding, reflects my versatility and ability to adapt to diverse roles within the service industry.
I am excited about the opportunity to bring my wealth of experience and dedication to a new challenge, particularly in the role described at The Ritz-Carlton. Having embraced the responsibility of upholding the "Gold Standards," I am well-versed in the commitment to delivering exceptional service graciously and thoughtfully each day. My experiences align with the core values of The Ritz-Carlton, and I am eager to contribute to maintaining the brand's esteemed reputation in luxury hospitality.
Throughout my career, I have demonstrated a commitment to continuous improvement, a quality that resonates with The Ritz-Carlton's ethos of striving to be better each day. My adaptability, attention to detail, and passion for excellence make me confident in my ability to learn and exemplify The Ritz-Carlton's Gold Standards, including the Employee Promise, Credo, and Service Values.
I am excited about the prospect of contributing to The Ritz-Carlton's legacy and am confident that my diverse background and commitment to excellence align with the high standards of your esteemed organization. I look forward to the opportunity to discuss how my skills and experiences can positively contribute to your team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Hilton Garden Inn-Buckhead
01.2020 - Current
- Exercise good public and customer relations skills always
- Dispensed alcoholic beverages and controls service to ensure customers do not become intoxicated in accordance with liquor and hotel and company policies and regulations
- Prepare all drink orders as required and to charge for such orders as they are prepared and in the appropriate manner
- Complied with liquor laws, health regulations, and company policies
- Performed all side duties such as cleaning, garnish preparation, stocking, etc.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Paraprofessional
Atlanta Public Schools
12.2012 - Current
- Assist with instruction for assigned students in support of, and under the direction of the teacher
- Assist Classroom Teacher with non-instructional duties and procedures to ensure the supervision and safety of students
- Assist with clerical duties under the direction of the Classroom Teacher or Site Administrator
- Perform other duties as necessary for the effectiveness of the organization.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Hospitality Customer Service Manger/ Events
Area 4
01.2018 - 01.2020
- Exercise good public and customer relations skills always
- Dispensed alcoholic beverages and controls service to ensure customers do not become intoxicated in accordance with liquor and hotel and company policies and regulations
- Prepare all drink orders as required and to charge for such orders as they are prepared and in the appropriate manner
- Complied with liquor laws, health regulations, and company policies
- Performed all side duties such as cleaning, garnish preparation, stocking, etc.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
Hospitality Customer Service Manger/ Events
UBAR/VVS
01.2016 - 01.2018
- Exercise good public and customer relations skills always
- Dispensed alcoholic beverages and controls service to ensure customers do not become intoxicated in accordance with liquor and hotel and company policies and regulations
- Prepare all drink orders as required and to charge for such orders as they are prepared and in the appropriate manner
- Complied with liquor laws, health regulations, and company policies
- Performed all side duties such as cleaning, garnish preparation, stocking, etc.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
Event Coordinator
Sky Dance Academy
07.2012 - 01.2021
- Greet all visitors and answer telephones; refer callers and respond to routine inquiries in a courteous manner
- Draft document formats; types forms, letters, reports, memos, and contracts
- Execute automated data entry assignments
- Receive, sort and distribute incoming mail
- Receive payments and record receipts for services.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Performed event coordination for larger parties and gatherings.
- Consulted with customers to determine objectives and requirements for events.
- Created and maintained event expenditures, budgets and timelines in job-related software.
Education
Candidate For Marketing - Marketing
Georgia State University
Atlanta, GA05.2026
Skills
- Proficient in Microsoft Office platforms
- Customer service skills
- Strong communication skills and organizational talent
- Problem solving abilities and problem analysis
- Ability to work under pressure
- Interpersonal communication
Accomplishments
2018 Paraprofessional Of The Year
Certification
Hospitality Management- Florida Atlantic University
Bartender License Action-Bartending School
Timeline
Bartender
Hilton Garden Inn-Buckhead
01.2020 - Current
Hospitality Customer Service Manger/ Events
Area 4
01.2018 - 01.2020
Hospitality Customer Service Manger/ Events
UBAR/VVS
01.2016 - 01.2018
Paraprofessional
Atlanta Public Schools
12.2012 - Current
Event Coordinator
Sky Dance Academy
07.2012 - 01.2021
Candidate For Marketing - Marketing
Georgia State University