Jordan Hug
West Allis,WI
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
Work History
Custom Kitchen Installation Technician
Ferguson Enterprises LLC
01.2023 - Current
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Collaborated with sales teams to ensure seamless transition from sales to installation, enhancing overall customer experience.
Dining Server
Library Square
07.2018 - 11.2022
- Enhanced customer dining experience by providing attentive, friendly, and efficient service.
- Maintained a clean and organized dining area for an enjoyable and comfortable atmosphere.
- Assisted with special events and large parties, ensuring smooth operations and guest satisfaction.
- Collaborated with kitchen staff for accurate order preparation and timely delivery to guests.
- Managed challenging situations professionally, resolving any guest complaints or issues promptly.
- Participated in ongoing training programs to continuously improve skills and better serve the needs of patrons.
- Set up appealing table displays for each meal shift, making a positive first impression upon guest arrival.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate Degree - I.T
DeVry University
Pewaukee, WI09.2025
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Office
- Customer Service
- Troubleshooting
- Dependability
- Detail Oriented
- Problem Solving
- Time Management
- Organizational
- Reliable
- Teamwork/Collaboration
Timeline
Custom Kitchen Installation Technician
Ferguson Enterprises LLC
01.2023 - Current
Dining Server
Library Square
07.2018 - 11.2022
Associate Degree - I.T
DeVry University