Jordan Huston
New Braunfels,TX
Summary
Over the course of my career, I have had the opportunity to work with various personalities and successful organizations. Each organization has advanced me in my career by using various technologies, difficult tasks, various employee, and client personalities. As a team player and the ambition to always do my best, the principal is always number one whatever time day.
Overview
8
8
years of professional experience
Work History
Personal Assistant
WOPRT GP
08.2023 - 05.2024
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Kept detailed track of household and maintenance inventory and schedules.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business and personal trips.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Personal Household Assistant
Private Family
01.2022 - 07.2023
- Presently working as a Manny for an eleven-year-old boy while his mother travels for work
- Some of the duties are as follows: Driving, preparing meals, cleaning, laundry, assisting with homework, etc
- Collaborated with other household staff to ensure seamless coordination of tasks and overall satisfaction for the family.
- Facilitated communication between family members by acting as a liaison in scheduling meetings and events.
- Ensured a clean and comfortable living environment through regular tidying, laundry, and deep cleaning.
- Supported elderly relatives'' well-being by providing companionship, medication reminders, or assistance with mobility devices when necessary.
- Organized personal belongings, creating efficient storage solutions for easy access and clutter reduction.
- Maintained an inventory of essential supplies to avoid shortages or last-minute trips to the store.
- Developed strong relationships with children through active engagement in their interests and hobbies.
- Assisted with childcare duties, including homework help, transportation to activities, and maintaining a safe play area.
- Coordinated schedules for family members to ensure timely appointments, engagements, and school functions.
- Provided support during special events such as parties or celebrations by assisting with setup, serving guests, and cleanup efforts afterward.
- Managed pet care duties, ensuring animals received proper nutrition, exercise, and grooming on a consistent basis.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Helped clients to maintain independence and quality of life.
Leasing Professional
Kairoi Residential
04.2022 - 11.2022
- I was hired as the leasing professional of a brand new high rise in the heart of downtown Austin
- It was a brand-new purchase made by Kairoi Residential
- I assisted with the transition of management and ownership, working with current and future residents
- Prioritizing resident retention and making sure the transition went as smoothly as possible
- I learned about the new community with over 30 different floor plans and a total of 347 apartments
- Also maintaining the cleanliness and presentation of the community for future tours and current residents
- Bestowing leasing knowledge from the previous management as well as the new management policies
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Developed marketing materials to highlight property features and attract potential renters.
- Assisted property managers in budget development and financial reporting, contributing to timely decision-making processes.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- I worked with local vendors for our resident events to keep the excitement and happiness of the residents as a main priority
Membership Services
Spring Place Beverly Hills
05.2021 - 04.2022
- Assisting all members with outstanding service as well as bringing in new clients to join the club
- Anything that was needed from the members or guests I would assist until the requests or questions had been provided
- We had a restaurant attached to the working side of our building that provided very important and confidential meetings
- I was responsible for opening and closing the restaurant and clubhouse every night, while confirming all members and guests were happy and satisfied
- It allowed me to receive food and beverage management experience
- I also helped with setting up and tearing down luxury events, confirming they ran smoothly and efficiently
- I created flyers for events and ran our social media platforms
- Our clients were A-listers, model agencies, and high net worth clientele
- Other services I carried out: Packing and unpacking client’s luggage, arranging drivers for the clients to and from events, scheduling theater and club events, etc
- Managed annual budget allocation relating specifically towards membership services/programming activities in consultation with other department heads and stakeholders.
- Cultivated a culture of continuous improvement within the Membership Services department by regularly evaluating performance metrics and implementing necessary changes.
- Continuously sought feedback from members to identify areas for improvement in membership services, leading to ongoing enhancements and increased satisfaction rates.
- Collaborated with other department leaders to ensure seamless integration of membership services within overall organizational goals.
Leasing Professional
Alliance Residential Company
02.2016 - 03.2021
- At a brand-new community, I am responsible for creating personal customized tours. Utilizing sales and top tier customer service to sell the community and securing the lease.
- Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Enhanced property reputation through proactive outreach efforts within the local community.
- Improved resident retention rates by consistently providing exceptional customer service experiences at every interaction point.
- Organized community events to foster a positive living environment for all residents.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Being educated to all aspects of the company and property I'm opening for ownership and potential buyers.
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
- In my career of property management, I assisted with opening brand-new properties in Austin, Texas.
- Alliance relocated me to Los Angeles to open communities in the Arts District, West Hollywood, Hollywood, and Santa Monica.
- In the 5 + years I have opened or assisted with takeovers of 8 communities with all different ownerships.
- I have first hand experience with various clientele and experience in mid-rise and high-rise communities.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
Skills
- Calendar Management
- Catering Coordination
- Communicate Effectively
- Creative Problem-Solving
- Full Houseman Duties
- Hands-On Service
- Packing Luggage
- Personal Care
- Interior and Exterior Maintenance
- Property Preparation
- Vendor Management
- Relationship Building
- Special Events Planning
- Work planning and Prioritization
- Customer Service
- Multitasking and Organization
- Strong Communication Skills
- Strong Work Ethic
- Dedicated Team Player
- Detail-oriented mindset
Timeline
Personal Assistant
WOPRT GP
08.2023 - 05.2024
Leasing Professional
Kairoi Residential
04.2022 - 11.2022
Personal Household Assistant
Private Family
01.2022 - 07.2023
Membership Services
Spring Place Beverly Hills
05.2021 - 04.2022
Leasing Professional
Alliance Residential Company
02.2016 - 03.2021