To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Front Desk
Yamasaki Academy
04.2020 - 09.2023
Maintaining a welcoming and positive atmosphere for all students and visitors at Yamasaki Academy’s front desk, ensuring a great customer experience from the moment they enter the facility
Assisting with membership sales and promotions to increase revenue for the academy
Handling all incoming calls and routing them to the appropriate department or individual at Yamasaki Academy
Assisting with scheduling and coordinating private lessons for students
Providing assistance to instructors and students by organizing and coordinating class schedules, ensuring smooth transitions between classes and minimizing downtime
Providing assistance and support to instructors and staff during classes and events, ensuring that the company has everything needed to deliver a successful experience for the students
Supporting the onboarding process for new students by providing them with information about the academy’s programs, class schedules, and membership options.
Inspector
Eurocomposites
09.2018 - 01.2020
Conduct thorough inspections of all materials and products to ensure the company meets quality standards and specifications
Inspects in-process production by confirming specifications, conducting visual and measurement tests, communicating required adjustments to production supervisor
Documents inspection results by completing reports and logs, summarizes re-work and waste, and inputs data into quality database
Inspects and approves incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials
Approves finished products by confirming specifications, conducting visual and measurement tests, returning products for re-work, and confirming re-work
Identify potential quality issues and recommend preventive measures to ensure the production process meets quality standards
Special Forces
Special Forces, United States Air Force
02.2014 - 08.2018
Korea
Develop and maintain a comprehensive training program for Special Forces personnel, ensuring the U.S. Air Force are equipped with the knowledge and skills necessary to excel in their roles
Conducted monthly and annual inventories for inventory totaling $1-2million
Updated and filed supply records and forms
Delivered logistical support and verified that all deploying organizations had necessary supplies and equipment
Mentored and trained 200 direct and 100 indirect reports
Supported senior ranking officials in logistics decision making
Administered supply chain applications using Property Book Unit Supply Enhanced (PBUSE)
Education
Bachelor’s - Cybersecurity
George Mason University
Fairfax, VA
05.2024
Skills
Ethical Knowledge: Have some knowledge in network technologies such as TCP/IP, routing protocols, and network topologies Familiarity with network hardware like routers, switches, and firewalls
Student Advisor / Learning Network at Astravo Online Academy, Colorado Digital Academy, and Colorado Virtual AcademyStudent Advisor / Learning Network at Astravo Online Academy, Colorado Digital Academy, and Colorado Virtual Academy
Manager / Learning & Development Operations at Etisalat Academy (e& academy)Manager / Learning & Development Operations at Etisalat Academy (e& academy)