Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Ide

Minneapolis,MN

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Committed job seeker with a history of meeting company needs with consistent and organized practices.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Order Picker

Cardinal Health
Hudson, Wisconsin
03.2025 - Current
  • Maintained inventory accuracy through regular cycle counts.
  • Selected and picked orders accurately for timely shipping.
  • Collaborated with team members to streamline order fulfillment processes.
  • Adhered to safety protocols while handling materials and equipment.
  • Assisted in training new staff on picking procedures and safety guidelines.
  • Fulfilled orders quickly to accomplish challenging daily objectives.

Food/Package Delivery Driver

DoorDash
Minneapolis, US
06.2021 - Current
  • Efficiently pick up and deliver food orders while ensuring order accuracy and timely service.
  • Provide exceptional customer service with professionalism and friendliness.
  • Manage multiple deliveries and optimize routes using GPS for maximum efficiency.
  • Maintain vehicle cleanliness and adhere to all traffic laws and safety regulations.
  • Handle cash and digital transactions accurately, ensuring secure payments.
  • Resolve customer issues and accommodate special requests to enhance satisfaction.

Fulfillment Associate

Target
Woodbury, US
09.2022 - 12.2023
  • Accurately picked, packed, and shipped online orders to meet fulfillment deadlines.
  • Operated warehouse equipment, including pallet jacks and scanners, to manage inventory efficiently.
  • Maintained organization and cleanliness in the fulfillment area for a safe work environment.
  • Verified order accuracy and resolved discrepancies to improve customer satisfaction.
  • Assisted in stocking and replenishing inventory to keep operations running smoothly.
  • Adhered to all safety protocols and company procedures.

Call Center Representative

Fairview Health Services
Maplewood, US
05.2022 - 09.2022
  • In this position I was working in the call center and that role consisted of calling patients for each meal and taking their orders while still making sure it fit inside the Nutritional dietary restrictions if applicable for the patient(s).
  • I was also cross trained as 'food runner', I would be assigned a floor of the hospital where I was to deliver patients food trays in a timely matter while staying sanitized with gloves and hairnets.
  • While here, end of shift duties included Housekeeping around the kitchen such as washing dishes and helping the chefs breakdown at end of the shift I would also help with as well as any other tasks or jobs assigned to me by my manager.

Sales Floor Associate

Walmart
Vadnais Heights, US
02.2021 - 05.2022
  • Assisted customers by providing product information and recommendations to enhance their shopping experience.
  • Stocked and organized merchandise to maintain a visually appealing sales floor.
  • Conducted regular stock checks and reported discrepancies to maintain inventory accuracy.
  • Processed returns and handled customer inquiries to ensure satisfaction.
  • Operated point-of-sale systems and assisted with price checks and labeling.
  • Collaborated with team members to restock items and uphold store presentation standards.

Crew Member

McDonald's
Hugo, US
09.2019 - 02.2021
  • Provided fast, friendly, and efficient customer service in a high-paced environment.
  • Took customer orders accurately and processed payments using point-of-sale systems.
  • Prepared food items according to strict quality and safety standards.
  • Maintained cleanliness and organization in workstations, dining areas, and kitchen spaces.
  • Worked collaboratively with team members to ensure smooth restaurant operations.
  • Handled customer inquiries and resolved concerns to enhance overall satisfaction.

Education

High school diploma -

White Bear South Campus Senior
White Bear Lake, MN
06.2021

Skills

  • Blood collection and venipuncture
  • Team collaboration
  • Time management
  • Attention to detail
  • Problem solving
  • Safety protocols
  • Customer service and support
  • Capillary puncture techniques
  • Inventory management
  • Effective communication
  • Empathy and patience
  • Point-of-sale systems
  • Conflict resolution

Certification

  • Certified Phlebotomy Technician, Present
  • BLS Certification, Present
  • Driver's License, Present

Timeline

Order Picker

Cardinal Health
03.2025 - Current

Fulfillment Associate

Target
09.2022 - 12.2023

Call Center Representative

Fairview Health Services
05.2022 - 09.2022

Food/Package Delivery Driver

DoorDash
06.2021 - Current

Sales Floor Associate

Walmart
02.2021 - 05.2022

Crew Member

McDonald's
09.2019 - 02.2021

High school diploma -

White Bear South Campus Senior

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