Jordan Imad
Bedford ,TX
Summary
My name is Jordan Imad I am a student at the Kinshasa Academy of Fine Arts, I came to the USA through a legal immigration program to work and live like everyone since 2021.
Overview
2
2
years of professional experience
Work History
Rental Cars Drivers.
ABM Industries
03.2024 - 08.2024
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Obtained signatures from customers upon delivery of goods.
Cabin Specialist
ABM Industries
02.2023 - 01.2024
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Ensured safety and comfort of customers onboard aircraft.
- Answered passenger questions and provided solutions to issues arising during flights.
- Relayed updates and information to passengers after confirming key details with pilot.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
Cleaning
Appro Inc Dfw
07.2022 - 01.2023
Education
Hight School - Art
Academy of Arts Kinshasa
Democratic Republic Of Congo08.2017
Skills
Problem-solving skills
I am able and able to find solutions in complicated situations
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Rental Cars Drivers.
ABM Industries
03.2024 - 08.2024
Cabin Specialist
ABM Industries
02.2023 - 01.2024
Cleaning
Appro Inc Dfw
07.2022 - 01.2023
Hight School - Art
Academy of Arts Kinshasa