Jordan Isom
Columbus
Summary
Jordan Isom is a dedicated and hardworking individual from Columbus, Georgia, driven by strong values instilled by family and a deep commitment to service. Raised in a community with limited opportunities, Jordan developed resilience, determination, and a passion for helping others succeed despite obstacles. He aspires to mentor and uplift Black youth by encouraging education, self-worth, and awareness of their rights, believing that everyone deserves access to opportunity and a better future. Known for his strong work ethic, compassion, and leadership potential, Jordan finds fulfillment in giving back and supporting others in reaching goals he has already achieved. He is motivated to make a meaningful impact through service, mentorship, and community involvement.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Albany State University
Albany, GA
07.2025 - Current
- Serve as a mentor and trusted resource for residents
- Provide guidance on academic, personal, and social concerns
- Refer students to campus resources when needed (counseling, tutoring, health services, etc.)
- Enforce university housing policies and procedures
- Conduct routine rounds to ensure safety and security
- Respond to emergencies, conflicts, and incidents appropriately
- Document incidents through official reports
- Mediate roommate disagreements and community issues
- Assist with roommate agreements and problem-solving
- Promote respectful communication and accountability
- Complete reports, duty logs, and paperwork accurately and on time
- Attend required staff meetings, training sessions, and professional development
- Assist with move-in, move-out, and hall inspections
- Demonstrate professionalism, integrity, and responsible behavior
- Maintain strong academic standing
Car Wash Attendant
Joel Regan
Columbus, GA
05.2022 - 07.2024
- Operated pressure washers and vacuums to ensure thorough vehicle cleaning.
- Maintained cleanliness of wash bays and equipment for optimal performance.
- Assisted customers with service selection, enhancing overall satisfaction.
- Monitored water levels and chemical supplies to maintain operational efficiency.
- Resolved customer complaints promptly, improving retention rates.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Provide friendly & enthusiastic customer service.
- Enroll customers in our Unlimited Car Wash Club.
- Scrub vehicles before they go through the tunnel.
- Safely guide customers onto the tunnel conveyor.
- Assist in regular maintenance of all equipment.
- Maintain the facility, which includes landscape maintenance & pressure washing, etc.
Education
Mass Communications
Albany State University
Albany, GA05-2027
Skills
- Graphic Design
- Editing
- Social Media
- Technical Support
- Interpersonal Skills
- Relationship building
- Documentation and reporting
- Customer Service
- Event coordination and logistics planning
Timeline
Resident Assistant
Albany State University
07.2025 - Current
Car Wash Attendant
Joel Regan
05.2022 - 07.2024
Mass Communications
Albany State University