I am determined to provide my leadership and teamwork capabilities to your organization while also exploiting this opportunity to grow and promote growth.
Overview
5
5
years of professional experience
Work History
Sales Consultant
CarMax
07.2024 - Current
Deliver exceptional customer support by actively listening to customer concerns, resolving issues efficiently, and ensuring a positive experience that fosters loyalty and satisfaction.
Guided customers through the sales process, including appraisals and financing options.
Train and mentor new sales consultants, enhancing team performance and knowledge.
Guide customers through the CarMax inventory to find the perfect vehicle, ensuring a seamless sales process
Utilize strong communication and problem-solving skills to meet customer needs efficiently
Package Handler
United Parcel Service
10.2023 - 06.2024
Work with team to assemble, seal, and load packages into correct trucks.
Use scanners to track parcel information, such as receipt or condition
Ability to work with hand tools and loading equipment
Responsible for loading and unloading packages within a warehouse or from delivery vehicles
Moving, lifting, pushing, pulling, scanning, and placing of packages, boxes and other freight goods safely and efficiently following the company's policies and guidelines
Pension Benefits Intern
Willis Towers Watson
06.2022 - 08.2022
Performed recurring plan administration services and completed assignments for clients' such as defined benefit plans, under the supervision of senior analysts while assisting with project work and other ad hoc client support services as requested
Implemented routine and recurring plan administration tasks for clients' defined benefit plans such as benefit calculations, annual data updates and assisted with preparation of benefit statements
Gained a thorough understanding of the plan design ( e.g., coverage levels & options, eligibility, enrollment, and termination procedures)
Customer Experience Specialist
Best Buy
03.2021 - 10.2021
Engage customers using relationship skills and inspire them to see what is possible with technology
Build quality relationships with customers and clients, making them feel excited, confident, and appreciated while providing them with relevant and memorable solutions
Maintain knowledge of technology products and services through necessary trainings and certifications as well as self-development
Leasing Professional
The Holly
01.2020 - 02.2021
Interact with potential and existing residential tenants on behalf of landlords and property management companies
Greet potential renters, show vacant apartments, explain pricing and lease terms, process rental applications and negotiate lease renewals
Design ads, update websites, attend networking events, make cold calls and follow up on customer leads
Assist existing tenants with maintenance requests and customer service needs
Provide superior customer service to all prospects.