Jordan Jensen
Yreka,CA
Summary
Proven Restaurant Hostess at Jeffersons Roadhouse Bar and Grill, And Casa Ramos. Adept in reservation coordination and building strong customer relationships. Excelled in a fast-paced environment, enhancing dining flow and repeat visits through effective service prioritization and cash handling. Trained new staff, ensuring adherence to high service standards. Great at communicating and handling customers needs.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Jeffersons Roadhouse Bar and Grill
04.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Restaurant Hostess
Casa Ramos
03.2023 - 07.2024
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Checked in with servers to confirm preparedness before seating customers.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Cash handling
- Money managment
Education
High School Diploma -
Yreka High School
Yreka, CA06.2024
Skills
- Group reservations management
- Bill computation
- Food inspection
- Reservation coordination
- Active Learning
- Coordinating tasks
- Payment Processing
- Service prioritization
- Supply Restocking
- Cash Handling
Timeline
Restaurant Hostess
Jeffersons Roadhouse Bar and Grill
04.2024 - Current
Restaurant Hostess
Casa Ramos
03.2023 - 07.2024
High School Diploma -
Yreka High School
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