Summary
Overview
Work History
Education
Skills
Fraternity President
Timeline
Generic

Jordan Jensen

Gower,MO

Summary

Hardworking and reliable employee with extensive experience operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Able to effectively contribute within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. A strong communicator and team player, always eager to learn new processes to support overall organizational success. Friendly and engaging cashier with a proven track record of delivering excellent customer service in busy retail settings. Possesses strong payment processing and client engagement skills to promote seamless store operations.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

Mosaic Health Care
10.2024 - 11.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Office Assistant

Clay County Parks
05.2024 - 09.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Scheduled customer reservations for a lively camping experience.

Cashier

McAllister's Deli
04.2022 - 10.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.

Courtesy Clerk

Hy-Vee Grocery Store
08.2021 - 12.2021
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Assisted with price checks, go-backs, and replenishing supplies.
  • Took unwanted items from checkout to proper location.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Escorted customers to desired merchandise location.
  • Directed customers to product locations throughout store to help find requested items.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Education

High School Diploma -

Saint Joseph Christian School
05.2023

Skills

  • POS Systems
  • Cash Handling
  • Customer Service
  • Pricing and Markdowns
  • Reliable and Responsible
  • Employee Training
  • Complaint Resolution
  • Cleaning and Sanitizing
  • Cash Register Operations
  • Problem-Solving
  • Call Response and Transfer
  • Sweeping and Mopping
  • Work Task Prioritization
  • Inventory Stocking
  • Honest and Dependable
  • Cooperative Attitude
  • Customer Assistance
  • Problem-solving skills
  • Team collaboration

Fraternity President

I am the president of Phi Lambda Chi fraternity on the campus of Missouri Western State University and I am tasked with working alongside my brothers and professional staff on campus to maintain an excellent and professional look on campus as we plan events and fundraisers for our fraternity. 

Timeline

Pharmacy Technician

Mosaic Health Care
10.2024 - 11.2024

Office Assistant

Clay County Parks
05.2024 - 09.2024

Cashier

McAllister's Deli
04.2022 - 10.2022

Courtesy Clerk

Hy-Vee Grocery Store
08.2021 - 12.2021

High School Diploma -

Saint Joseph Christian School

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Jordan Jensen