Overview
Work History
Education
Skills
Timeline
Generic

Jordan Jerome

Denver,CO

Overview

8
8
years of professional experience

Work History

Front of House Staff

Potager
03.2021 - 02.2025
  • Documented detailed ingredients and tasting notes on rotating food and wine list
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
  • Strategically communicated with management and fellow staff about tasks, timing, and menu updates
  • Provide exceptional guided customer service, including detailed food/wine descriptions, pairing recommendations, food/wine sourcing information, and timely coursing cues

Before and After School Program Director

Cherry Creek School District
01.2020 - 01.2021
  • Recruited trained, and supervised a diverse team of staff members, promoting a positive work environment and successful outcomes for students.
  • Scheduled mini-lessons, art projects, and unstructured playtime for 20-40 school-age children.
  • Maintained and efficiently organized accurate financial and program records in accordance with district policy
  • Enforced regulations of the child care center and completed licensing requirements
  • Supported social-emotional development of students by incorporating character education activities into daily programming.
  • Implemented a comprehensive staff professional development plan, ensuring continuous improvement and growth in program quality.

Head Server, Assistant Management

New Public House and Hotel
09.2016 - 12.2018
  • Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
  • Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.

Transportation Coordinator, Four Trails Trip Leader

American Youth Foundation, Camp Miniwanca
05.2017 - 08.2018
  • Established detailed transportation schedule for expedition program for 20+ incoming and outgoing trips
  • Coordinated reliable and consistent communication with multiple directors for various active programs
  • Managed trip logistics efficiently to ensure smooth transportation and accommodation arrangements for participants.
  • Developed in-depth trip and risk management plans for multiple expeditions
  • Led groups on hikes, excursions, and other outdoor activities while prioritizing safety and enjoyment for all participants.

Education

Master of Science - Recreation Management, Outdoor Education

Appalachian State University
Boone, NC
12.2018

Skills

  • Customer relations
  • Exceptional communication
  • Group dynamics
  • Staff training and development
  • Multitasking skills
  • Promotional planning

Timeline

Front of House Staff

Potager
03.2021 - 02.2025

Before and After School Program Director

Cherry Creek School District
01.2020 - 01.2021

Transportation Coordinator, Four Trails Trip Leader

American Youth Foundation, Camp Miniwanca
05.2017 - 08.2018

Head Server, Assistant Management

New Public House and Hotel
09.2016 - 12.2018

Master of Science - Recreation Management, Outdoor Education

Appalachian State University
Jordan Jerome