Jordan Johnson
Atlanta,Georgia
Summary
Accomplished and results-driven General Manager with extensive experience in the automotive industry. Proven track record of driving sales growth, optimizing operations, and enhancing customer satisfaction. Dedicated to leveraging strong leadership and strategic planning skills to achieve organizational goals and deliver exceptional business outcomes. Proficient in using data analytics to identify key areas of improvement across all departments, optimizing dealership management processes and driving efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
AutoNation
03.2023 - Current
- Spearheaded dealership operations, driving sales, service excellence, and parts management
- Implemented strategic initiatives to optimize profitability and elevate customer satisfaction
- Directed a high-performing team of department managers to meet and exceed company goals
- Ensured compliance with corporate policies and regulatory standards
- Promoted continuous improvement in operational processes and customer service.
General Sales Manager
AutoNation
- Directed variable operations, achieving top sales performance metrics
- Led the top Volkswagen dealership in Georgia, ranked within the top 20 nationally
- Developed and implemented sales strategies to maximize revenue and market share.
New Car Sales Manager
Jeff Wyler Honda
12.2021 - 02.2023
- Supervised a team of 12-17 sales consultants, BDC department, and F&I department
- Negotiated deals, structured financing, and closed sales effectively
- Monitored KPIs, ensuring alignment with business objectives and targets
- Maintained high closing percentages across internet, showroom, and phone leads
- Trained and developed sales consultants on best practices and sales processes
- Managed inventory, ensuring optimal new car turn rate and competitive pricing
- Enhanced customer satisfaction through targeted process improvements.
Sales Manager & Finance Manager
AMSI Cadillac & AMSI Honda World
01.2019 - 12.2021
- Managed sales staff, leading the team to consistently achieve sales goals
- Facilitated deal structuring, bank submissions, and closing support
- Oversaw internet lead management, optimizing conversion rates
- Provided F&I assistance as needed, ensuring seamless transactions
- Trained sales staff on effective sales techniques and product knowledge
- Appraised vehicles, ensuring accurate valuations and pricing
- Protected dealership interests by overseeing the paperwork process for all car purchases
- Sold aftermarket products, maximizing additional revenue streams
- Ensured timely funding of deals and monitored contracts in transit
- Submitted deals to banks, maintaining a proficient per-unit retail (PRU).
Finance Manager
Jeff Wyler Toyota
08.2016 - 12.2018
- Managed the finance process, safeguarding dealership's financial transactions
- Promoted and sold aftermarket products to enhance profitability
- Monitored contract funding and ensured swift deal processing
- Maintained a high PRU, contributing to overall dealership success.
Sales Professional
KIA East
02.2016 - 07.2016
- Delivered exceptional customer service to all potential buyers by understanding their needs and providing relevant information about various KIA models
- Assisted customers through the entire sales process, from initial consultation to finalizing the purchase, ensuring a smooth and positive experience
- Consistently met and exceeded monthly sales targets, demonstrating strong persuasive and negotiation skills
- Conducted test drives and explained the features, specifications, and benefits of different KIA vehicles to help customers make informed decisions
- Maintained up-to-date knowledge of the automotive industry and KIA's product lineup, including new releases and promotions
- Handled paperwork and coordinated with finance departments to ensure seamless transaction processes for customers
- Followed up with clients post-purchase to ensure satisfaction and to encourage repeat business and referrals.
Education
Business Administration -
Kentucky State University
Frankfort, KY04.2015
Skills
- Dynamic Leadership
- Sales Process Training
- Proficient in CDK, Reynolds & Reynolds, Vin Solutions, and E Leads
- Inventory Management
- Team Recruiting and Development
- Gross Profit Improvement
- Strategic Planning
- Customer Satisfaction Enhancement
- Operational Efficiency
- Regulatory Compliance
Certification
- Easy Care University F&I
- Jeff Wyler F&I School
Personal Information
Title: Dynamic Sales Leader
Timeline
General Manager
AutoNation
03.2023 - Current
New Car Sales Manager
Jeff Wyler Honda
12.2021 - 02.2023
Sales Manager & Finance Manager
AMSI Cadillac & AMSI Honda World
01.2019 - 12.2021
Finance Manager
Jeff Wyler Toyota
08.2016 - 12.2018
Sales Professional
KIA East
02.2016 - 07.2016
General Sales Manager
AutoNation
Business Administration -
Kentucky State University
- Easy Care University F&I
- Jeff Wyler F&I School
Similar Profiles
Erlan A RiosErlan A Rios
Car Salesperson at AutoNationCar Salesperson at AutoNation
Angelo DungcaAngelo Dungca
Vehicle Acquisition Specialist at AutoNationVehicle Acquisition Specialist at AutoNation
Kateryna LevandovskaKateryna Levandovska
Product Specialist at AutoNationProduct Specialist at AutoNation