Summary
Overview
Work History
Education
Skills
Timeline
ACHIEVEMENTS
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Jordan Johnson

Elk Grove

Summary

Experienced moving company owner with a strong track record in customer service, managing complex logistics, resolving issues efficiently under pressure, and maintaining cleanliness and safety protocols. Experience in loading and unloading trucks, trailers, and pods containers for all size homes and offices efficiently in a timely manner. Using dolly's, hand trucks and special lifting equipment to help move furniture and boxes to where they need to go.

Overview

13
13
years of professional experience

Work History

Owner

Lets Get Movin LLC
02.2018 - Current
  • Maintained a 5-star rating across 470+ reviews on HireAHelper by delivering exceptional customer service, addressing client concerns, and resolving complex logistical issues, ensuring high satisfaction and repeat business.
  • Managed multiple moving projects simultaneously, meeting strict deadlines and adapting to dynamic, time-sensitive situations while maintaining high quality and customer satisfaction.
  • Developed strong interpersonal and communication skills, effectively negotiating with clients to reach mutually beneficial solutions and manage expectations regarding service delivery.
  • Assessed the scope of moving projects, evaluated property conditions, and provided accurate cost estimates to clients based on logistics, time, and resources required, ensuring clear expectations and transparent pricing.
  • Utilized technology for scheduling, tracking, and managing client data.
  • Effectively navigated challenging conversations with customers regarding damage claims for belongings during moves, demonstrating empathy, problem-solving skills, and a commitment to resolving issues.
  • Achievements/Tasks

Team Manager

Moving Zoom
04.2015 - 01.2018
  • Organized and planned daily operations by assigning tasks, coordinating crew schedules, and optimizing routes to ensure efficient and timely completion of all moving jobs.
  • Utilized problem-solving skills to handle customer disputes, demonstrating a keen eye for detail and commitment to resolving issues efficiently.
  • Managed a team of movers, ensuring high-quality service and on-time project completion, which led to consistent customer satisfaction and positive feedback.
  • Conducted site assessments for residential and commercial moves, coordinating logistics and providing clear, actionable estimates for clients.
  • Achievements/Tasks

Sales Associate

ATT Uverse
02.2013 - 05.2015
  • Guided customers in understanding product options, empowering them to make informed decisions and choose the best products and upgrades to meet their individual needs.
  • Consistently achieved sales goals by building strong customer relationships, leveraging effective communication, and utilizing problem-solving skills to address client needs and close sales.
  • Delivered prompt and effective technological support to customers, assisting with the setup, troubleshooting, and usage of equipment sold, ensuring customer satisfaction and continued product engagement.
  • Achievements/Tasks

Education

High School Diploma -

Albany High School
Albany, CA
06.2009

Skills

  • Customer Service
  • Problem Solving
  • Critical Thinking
  • Adaptability
  • Time Management
  • Attention to Detail
  • Communication
  • Tech-savvy
  • Hard Working

Timeline

Owner

Lets Get Movin LLC
02.2018 - Current

Team Manager

Moving Zoom
04.2015 - 01.2018

Sales Associate

ATT Uverse
02.2013 - 05.2015

High School Diploma -

Albany High School

ACHIEVEMENTS

  • 5 Star Rating
  • Maintained a 5 star rating with 470 reviews on HireAHelper.com

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