Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
Work History
Healthcare Revenue Litigation Manager
Sullins Johnston Rohrbach and Magers
01.2024 - Current
Managed complex data entry tasks using Health Quest, Sovera, EPIC, Clio, and Aderant Total Office, ensuring accurate record-keeping.
Processed legal documentation and corresponded with attorneys, ensuring all necessary materials were filed and mailed promptly.
Created and maintained physical files for high-priority cases and tracked client information.
Assisted in organizing and maintaining office inventory, as well as coordinating mail and documentation delivery.
Manage a team of 15 scheduling meetings, leading training courses, assigns tasks to personnel on a weekly basis, and communicates with the Sr. manager and lead attorney to satisfy the needs of the firm.
Senior Billing Assistant
United Memorial Medical Center
06.2020 - 10.2023
Performed office management duties, including receiving and distributing mail and packages, as well as inventory management of office supplies.
Ensured timely filing and record-keeping using EMR/EHR systems, enhancing operational efficiency.
Provided customer service by addressing patient concerns, liaising between patients and departments, and resolving billing inquiries.
Education
B.A. - Psychology
Texas Southern University
Houston, TX
Skills
Microsoft Office Suite: Proficient in Word, Excel, Outlook, PowerPoint
Data Entry & Reporting: Experienced in creating and managing reports, maintaining records, and performing data entry tasks
Office Management: Inventory management, mail distribution, and organizing office functions
Communication: Excellent verbal and written communication skills
Problem Solving & Adaptability: Proven ability to handle diverse challenges and change with ease
Customer Service: Strong background in client-facing roles, handling inquiries, and troubleshooting