Jordan Johnson

Managed a transformative internal project that tracked several billion dollars in assets.
Coordinated regular portfolio updates with stakeholders and ensured action tracking.
Designed and maintained SharePoint sites and developed process documentation.
Built driver-based financial models to support engineering prioritization and strategic decision-making.
Conducted financial analysis, provided health-of-business insights, and supported gross margin and OPEX goals.
Streamlined business processes to enhance resource efficiency and team productivity.
Drove operational excellence initiatives, including ROB management, performance reviews, and cross-org reporting.
Led a monthly publication to communicate strategic updates for several thousand stakeholders and worth in the tens of billions in assets.
Created high-impact executive communications, including presentations, walking decks, and org-wide materials.
Led engagement efforts like recognition programs, surveys.
Partnered across engineering, finance, and long-term planning to meet organizational goals.
Maintained org assets, including policies, procedures, and team communication channels.

• Orchestrated seamless daily business operations by implementing strategic initiatives that overhauled how employees interact on day-to-day basis. Utilization of SharePoint’s document management, creation of functional apps, and integrating concise HR portal were key.
• Drove successful project outcomes through meticulous project management encompassing budget oversight, status tracking, change management, stakeholder engagement, and rigorous team monitoring.
• Championed sales and marketing efforts by proactively identifying and researching potential clients, nurturing new relationships, executing targeted marketing campaigns, and skillfully managing fiscal budgets bringing in $500k - $1Mil in sales per year.
• With over 30+ successful Clients cultivated, profitable client relationships via exceptional communication and interpersonal finesse, fostering lasting rapport with both new and existing clientele.
• Assumed pivotal role in onboarding new personnel, delivering comprehensive training on corporate policies and procedures, and equipping them with valuable insights for success.

• Efficiently scheduled and welcomed up to 5 Spur candidates per day. Managed competing demands and professionally adapted to frequent change, delays and unexpected events. Excelled in project time management, ensuring deadlines are met and workflows were optimized. Keeping strong interdepartmental communication skills served as a bridge, keeping all stakeholders informed and engaged in project progress.

• Rapidly ascending in three months, earned management promotion. Successfully managed 21 buildings and led team of 30-40. Notably, oversaw major projects, including handling extensive repository of reception SharePoint documents and maintaining site flow. Coached team members, imparting crucial task-completion techniques, and trained newcomers on company procedures and safety protocols.

• Daily management of front desk operations, involving tasks such as guest check-ins and check-outs, report generation, and addressing guest requests and concerns. Commitment to exceptional guest service was underscored by receiving 2016 Trip Advisor Award. Excelled in greeting visitors and customers, extending assistance, and providing answers to foster strong rapport and customer retention. Operating in high-paced environment, I skillfully oversaw dynamic front desk operations, catering to guests' needs at a bustling facility.

• Having achieved management promotion within just four months, demonstrated prowess in sales by increasing sales 400k year one and 500k in year two by effectively managing various groups, cultivating relationships with local businesses, and acquiring new clientele. Versatility extended to all front desk shifts, including mornings, evenings, and night audits. I skillfully managed daily front desk operations, encompassing guest check-ins and check-outs, report generation, and addressing guest requests and concerns. Commitment to guest satisfaction was evident in my responsiveness to inquiries via telephone, email, and in-person interactions, addressing reservations, hotel information, and guest concerns. Additionally, played a pivotal role in enhancing team preparedness by training front office staff. A proactive approach allowed me to anticipate guest needs and promptly fulfill requests.