

I have extensive experience in customer service at American Marine Express, excelling in crisis resolution and data entry. Proven ability to enhance customer satisfaction and foster strong relationships, ensuring efficient operations and timely problem-solving. Adept at managing records and coordinating schedules to support organizational success. Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.