Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Jordan J. Purvis

Durham,NC

Summary

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

4
4
years of professional experience

Work History

PMA 290 - Software Acquisition Team Member (ESDP)

NAWCAD
Patuxent River , MD
08.2024 - Current
  • Collaborated with the PMA 290 Software Acquisitions team to support the development and integration of advanced software solutions for the Navy’s aircraft systems.
  • Assisted in the evaluation and acquisition of cutting-edge technologies to enhance mission readiness and operational effectiveness.
  • Contributed to system architecture design and software implementation strategies, ensuring compliance with DoD standards.
  • Coordinated with cross-functional teams, including engineers and program managers, to deliver timely and efficient project outcomes.
  • Supported quality assurance processes, including testing and validation, to maintain the reliability of mission-critical software systems.
  • Developed documentation and reports detailing software performance, updates, and recommendations for future development.

Data Visualization Intern

GE Vernova
Greenville, SC
05.2023 - 11.2023
  • Dedicated 150+hours researching visualization technologies across Excel, Tableau, and Kedro that can accurately communicate data through visual representation, ultimately choosing Kedro for organizational use
  • Analyze data visualization programs using Python language that can best be implemented leveraging existing teams' data management tool that can extract data from multiple sources, clean it, and format it
  • Create a map view dashboard showing the location of ServiceNow Ticket software data to analyze the tickets raised from approximately 11,000+ locations worldwide
  • Create a new category view of financial data that will enable PMCE to make financial and operational decisions more effectively

SW Client Facing Technical Support Intern

IBM
Research Triangle Park, NC
05.2021 - 01.2023
  • Led a team of 8 colleagues in an intern working group in using the existing software/technologies
  • Contacted and validated 100+ DAC call numbers for Expert Care Clients to ensure direct access to support team
  • Mentored five (5) new Systems Engineers at the Research Triangle Park campus of IBM
  • Edited 20+ external IBM Technical Videos for Spectrum Protect
  • Organized weekly data content using Premium Support Team, leveraging IBM BOX
  • Co-created the first Research Triangle Park Systems Intern Podcast
  • Reviewed 60 customer support cases of SmartCare using Salesforce(CSP) data to ensure 100% completion of cases
  • Gained real-time experience and exposure to the IBM Spectrum Protect framework, which is an automated self service restore portal that enables data, server, and application owners to recover their data easily
  • Gained experience on the Tier 1 Help Desk in terms of reviewing service tickets associated with cloud services
  • Shadowed the technical product manager weekly to gain an understanding of the service level agreements (SLAs) that IBM offers for their suite of products
  • Attended weekly trainings to learn the benefits of purchasing Premium Support for IBM services and how to best present these services to the end user
  • Reviewed the service tickets that entered the Help Desk to determine which ones my skill set could resolve

Education

BS - Computer Science

The University of North Carolina at Chapel Hill
Chapel Hill
05.2024

Skills

  • Java
  • Python
  • Clear communication
  • Technical support
  • Leadership qualities
  • Project Management
  • Linux
  • DOS

Activities

  • UNC-Chapel Hill Track and Field Team, Working on a competitive team as a walk-on, helping to build character and excellent time management skills.
  • Kappa Alpha Psi Fraternity Inc., Working as the Vice Polemarch/Keeper of Records for the Theta Omicron chapter at UNC-Chapel Hill.

Timeline

PMA 290 - Software Acquisition Team Member (ESDP)

NAWCAD
08.2024 - Current

Data Visualization Intern

GE Vernova
05.2023 - 11.2023

SW Client Facing Technical Support Intern

IBM
05.2021 - 01.2023

BS - Computer Science

The University of North Carolina at Chapel Hill

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Jordan J. Purvis