Jordan Juarez
Katy,TX
Summary
Dedicated and versatile young professional with experience in warehouse facilities and customer-centric roles within the restaurant and retail industry. Proven ability to efficiently manage inventory, optimize logistics, and uphold high standards of service. Adept at multitasking and adapting in fast-paced environments, showcasing strong work ethic, teamwork, and exceptional customer service skills. Eager to leverage this diverse background to contribute effectively to a dynamic workplace, delivering optimal results and fostering a positive impact on the team and organization.
Overview
6
6
years of professional experience
Work History
RDA Technician
Ledge Loungers
10.2023 - 11.2024
- Operated power tools to precisely edge out plastic products to company and customer standards for commercial and private use
- Assembled and packaged various products across our catalogue with proper techniques to ensure quality assurance and presentation
- Demonstrated teamwork and work ethic by contributing to production, quality, and delivery quotas for the quarter term
- Maintained a well-kept and organized workspace to ensure workplace safety for coworkers and visitors alike
- Practice preventative procedures to avoid workplace injury
Delivery Driver
Amazon
08.2022 - 09.2023
- Efficiently and safely delivered packages to customers, ensuring timely and accurate deliveries while maintaining a high level of care and caution for packages
- Operated delivery vehicles in compliance with traffic laws and company safety regulations, prioritizing safety and adhering to established rules of the road
- Demonstrated teamwork and collaboration by assisting fellow drivers with their deliveries when needed, contributing to the overall success of the delivery team
- Utilized effective time management skills to plan routes and optimize delivery schedules, maximizing efficiency and meeting delivery deadlines
- Managed customer interactions with professionalism and courtesy, representing Amazon in a positive manner and addressing customer inquiries and concerns
- Maintained a well-organized and clean delivery vehicle, performing routine checks and minor maintenance to ensure safe and smooth operation during deliveries
- Utilized handheld devices and mobile applications to track deliveries, update delivery statuses, and communicate effectively with dispatches and customers
Freezer/Cooler Associate
Sam’s Club
09.2021 - 03.2022
- Responsible for checking incoming inventory and ensuring proper storage of perishable goods in the freezer and cooler sections of the store
- Monitored and maintained optimal temperatures in freezers and coolers to preserve the quality and safety of products, following company guidelines and health standards
- Utilized equipment such as pallet jacks and forklifts to handle and move large quantities of items, ensuring smooth operations and preventing damage to products
- Conducted regular inspections to identify expired or damaged products, promptly removing them from shelves and reporting issues to management for appropriate action
- Assisted customers in locating and selecting products from the freezer and cooler sections, providing friendly and helpful customer service to enhance the shopping experience
- Demonstrated strong attention to detail in labeling, categorizing, and arranging products according to established guidelines, making it easier for customers to find desired items
Server/Barback
Cork & Pig Tavern
05.2019 - 07.2020
- Took accurate orders, provided menu recommendations, and answered inquiries about menu items, accommodating special requests and dietary needs
- Managed customer complaints and concerns professionally, seeking resolution and aiming to leave patrons satisfied with their overall dining experience
- Maintained a clean and organized work area, promptly setting tables and preparing for incoming customers to optimize efficiency during peak dining hours
- Demonstrated exceptional multitasking abilities by efficiently managing simultaneous tasks such as taking orders, delivering drinks, and handling payment transactions to ensure timely service
- Assisted bartenders in preparing and serving beverages, ensuring the bar area was well-stocked and drinks were mixed accurately and according to standard recipes
- Monitored and restocked bar supplies, including glassware, alcohol, mixers, and utensils, to meet customer demands and maintain smooth bar operations
Education
Associate of Arts - Computer Information Systems
Houston Community College
Katy, TX12-2026
Skills
- Communication skills
- Problem-solving
- Guest services
- Inventory management
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Order fulfillment
- Presentation skills
- Time management
- Analytical thinking
- Documentation and reporting
Timeline
RDA Technician
Ledge Loungers
10.2023 - 11.2024
Delivery Driver
Amazon
08.2022 - 09.2023
Freezer/Cooler Associate
Sam’s Club
09.2021 - 03.2022
Server/Barback
Cork & Pig Tavern
05.2019 - 07.2020
Associate of Arts - Computer Information Systems
Houston Community College
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