Jordan Juliano

Courtesy Clerk

Trader Joe's

Henderson, NV

08.2022 - Current

Greeted customers and assisted them in locating items.
Operated a cash register to process payments from customers.
Stock shelves with merchandise, rotate products and remove expired items.
Assisted customers with product selection and answered questions about store policies.
Maintained cleanliness of the checkout area by sweeping the floors and wiping down the counters.
Processed returns and exchanges according to company policy.
Provided excellent customer service by being friendly and courteous at all times.
Worked as part of a team to meet daily goals for stocking shelves and cleaning.
Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
Carried out special orders requested by customers promptly and efficiently.
Promptly responded to customer requests or complaints in an appropriate manner.
Packaged or bagged purchases and assisted customers with in-vehicle loading.
Assisted with price checks, go-backs, and replenishing supplies.
Oversaw collection shopping carts from parking lot to maintain clean, organized area.
Took unwanted items from checkout to proper location.
Escorted customers to desired merchandise location.
Directed customers to product locations throughout store to help find requested items.
Followed best practices for bagging items in reusable, plastic and paper bags.
Delivered exceptional customer service by greeting customers and directing to desired items.
Answered questions about current, seasonal and special sales.
Resolved customer complaints and issues to promote overall satisfaction and improve service.
Engaged in conversations with customers to understand needs, resolve issues, and answer product questions.
Assisted customers with price checks, lifting heavy items, and addressing other inquiries.
Improved product knowledge continuously to provide optimal service, and achieve sales quotas.
Determined accurate customer service prices, consistently searching for deals and the best prices.