Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Kalman

Grandville

Summary

Dynamic professional with a friendly demeanor and strong customer service skills, honed at Grand Valley State University. Proven track record in enhancing customer satisfaction and managing inventory at The Pines Golf Course. Adaptable team player with excellent problem-solving abilities and attention to detail, committed to delivering exceptional results.

Overview

5
5
years of professional experience

Work History

Rec Center Front Desk

Grand Valley State University
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Pro Shop Supervisor

The Pines Golf Course
06.2020 - Current
  • Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Managed inventory levels to ensure optimal availability of products for customers.
  • Processed financial transactions accurately using point-of-sale systems, ensuring accurate recordkeeping.
  • Supervised a team of employees, providing guidance and support in day-to-day operations.
  • Trained new staff members on product knowledge, sales techniques, and customer service best practices.

Education

Bachelor of Accounting -

Grand Valley State University
Allendale, MI
04-2027

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Computer skills

Timeline

Rec Center Front Desk

Grand Valley State University
08.2024 - Current

Pro Shop Supervisor

The Pines Golf Course
06.2020 - Current

Bachelor of Accounting -

Grand Valley State University