Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jordan King

Nashville,TN

Summary

Dedicated and motivated fine dining aficionado seeking a transition to a new position within the Nashville hospitality scene where I can demonstrate my Food & Beverage expertise. Accomplished in elevating guest experiences, adept in handling special dietary requirements, and always providing anticipatory service. I have excelled in all roles from Server to Manager during my career in hospitality.

Overview

9
9
years of professional experience

Work History

Restaurant Server

Urban Grub
02.2024 - Current
  • Enhanced customer satisfaction by providing attentive and personalized service
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods

Restaurant Server

Etch
10.2022 - 02.2024
  • Cultivated warm relationships with regular customers.
  • Full-time Server at a globally inspired restaurant curated by award winning Chef, Deb Paquette
  • Specialized in offering a worldly menu incorporating innovative dishes that change seasonally
  • Well versed in all potential guest allergies and accommodations

Restaurant Manager

The Barcelona Wine Bar
06.2022 - 10.2022
  • Provided exceptional service to 400 guests nightly
  • Governed reservations and managed host stand
  • Responsible for development & onboarding of new hires
  • Expedited the pass of the kitchen as needed Placed Trimark orders for FOH & BOH
  • Monitored daily sales, cash handling, & inventory reporting

Assistant Food & Beverage Manager

J.W. Marriott Plant Riverside District
04.2021 - 06.2022
  • Supervised daily shift operations and requisitions of F&B Outlets
  • Demonstrated leadership to promote a culture of accountability
  • Created a positive atmosphere for guest relations
  • Adhered to compliance standards within Beverage Operations
  • Assisted with new employee development & onboarding
  • Proficiently utilized property management systems
  • Monitored daily sales, cash handling, & inventory reporting

Restaurant Server to Restaurant Maître D'

The Olde Pink House
12.2015 - 04.2021
  • Began as a Server and promoted into the Maître d' role in 2019
  • Provided exceptional service to 500-900 guests nightly
  • Accountable for all beverage inventory monthly
  • Assisted with development & onboarding of new hiresExceeded guest experiences with strong knowledge of The Olde Pink House mansion and general history of Savannah, GA

Education

Associate of Applied Science - Structural Aviation

Savannah Technical College
Savannah, GA

Skills

  • ATTENTION TO DETAIL
  • COMPLIANCE TRAINING
  • CONFLICT RESOLUTION
  • CREATING GUEST EXPERIENCES
  • FOOD SAFETY KNOWLEDGE
  • DELEGATION EXPERIENCE
  • EFFECTIVE COMMUNICATION
  • EVENT PREPARATION
  • KITCHEN EXPO TRAINING
  • KNOWLEDGE OF SPIRITS & WINE
  • INVENTORY CONTROL
  • LEADERSHIP & COACHING
  • REFINED SOFT SKILLS
  • SERVSAFE CERTIFIED

Additional Information

  • BADEN MODE Manager, ETCH Restaurant (205) 394-6793 - baden.mode@etchrestaurant.com
  • LIZ BOWLING Director of F&B, J.W. Marriott Plant Riverside District (513) 907-9847 – liz.bowling@kesslercollection.com
  • KERRI EVANS General F&B Manager, J.W. Marriott Plant Riverside District (407) 791-8994 – keri.evans@kesslercollection.com
  • CRAIG JEFRESS General Manager, The Olde Pink House (404) 931-6952

Timeline

Restaurant Server

Urban Grub
02.2024 - Current

Restaurant Server

Etch
10.2022 - 02.2024

Restaurant Manager

The Barcelona Wine Bar
06.2022 - 10.2022

Assistant Food & Beverage Manager

J.W. Marriott Plant Riverside District
04.2021 - 06.2022

Restaurant Server to Restaurant Maître D'

The Olde Pink House
12.2015 - 04.2021

Associate of Applied Science - Structural Aviation

Savannah Technical College

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Jordan King